There is no better way to test the digital experience of your employees regarding platforms and applications currently in use than by using another modern solution to do the job. That said, browse through the selected best performing robust digital employee experience management software in this article and choose yours.


9+ Digital Employee Experience Management Software

1. Dynatrace

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Rating: 5/5

Price: $11/month

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2. Nexthink

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Rating: 5/5

Price: Custom

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3. SysTrack

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Rating: 5/5

Price: Custom

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4. Centreon

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Rating: 4.8/5

Price: Custom

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5. Catchpoint

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Rating: 5/5

Price: Custom

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6. Aternity

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Rating: 5/5

Price: FREE

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7. ControlUp

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Rating: 4.8/5

Price: Custom

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8. Workspace ONE

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Rating: 4.6/5

Price: FREE

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9. DRYiCE AEX

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Rating: 5/5

Price: Custom

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10. Skael Bot

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Rating: 5/5

Price: Custom

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What Is Digital Employee Experience Management Software?

Digital employee experience management software is a digital solution designed to help businesses understand the employee experience regarding the digital platforms they are using for their day-to-day operations. This platform provides survey software and feedback management capabilities to get the needed opinions and feedback from employees.

Also, it integrates smoothly with other applications and gathers data analytics to detect possible issues and test their stability across varying digital devices. In addition, this software is a powerful tool that can help IT teams big time with its ticketing system functionalities and digital tools for identifying the root cause of traced incidents.

Benefits

This technology is a rich data source that can help you gain better insights into the performance of modern solutions and the progress of digital transformation within the workforce. Also, it has workflow automation capabilities, allowing you to breeze through the complicated and repetitive processes of digital employee experience management.

Features

The level of how much you can take advantage of digital solutions under this category depends on the software you choose. Each software belonging to the lengthy list of available choices in the software market has varying specialization and a unique set of inclusive features. That said, to filter them effectively and single out the one most suited for you, you need to be meticulous and look into the essential factors. The following are features that an ideal software for you should have:

  • Root cause analysis functionalities
  • Analytics platform
  • Internal communications platform
  • Collaboration software functionalities
  • Workflow management and automation capabilities
  • Application monitoring tools
  • Device health and performance tracking capabilities
  • Support ticketing software functionalities

Top 10 Digital Employee Experience Management Software

1. DRYiCE AEX

You can streamline predictive analytics tracking and digital experience monitoring with this software. Its developer, HCL Software, has generated a revenue of 9 billion dollars and has employed 150,423 people.

2. Workspace ONE

Functionalities for task management and digital experience management are accessible in this software. Its developer, Softchoice, has 836 million dollars in generated revenue and has 1,852 employees.

3. Dynatrace

With this application performance management solution, you can use tools for server management and resource management. They have 2,799 employees and have a revenue of 757.7 million dollars.

4. Nexthink

This digital solution has IT analytics and employee sentiment functionalities. They have a generated revenue of 147 million dollars and have 700 people on their team.

5. Catchpoint

With this network monitoring software, you can streamline maintenance scheduling and server monitoring. Catchpoint has 300 employees working for them and has a revenue of 40 million dollars. 

6. SysTrack

With this IT management solution, you can utilize issue auditing and compliance management capabilities. Its developer, Lakeside Software, has 32.9 million dollars in revenue and has 227 employees in its team.

7. Aternity

Aternity is a digital solution with real time analysis and proactive digital experience monitoring capabilities. They have 31.2 million dollars in generated revenue and have 215 people working for them.

8. ControlUp

ControlUp provides its users with functionalities for remote desktop control and automated alerts. They have employed 198 people and have 18.4 million dollars in generated revenue.

9. Centreon

When you use this software, you can access workflow management and monitoring features. They have 105 people in their team and have 13.5 million dollars in generated revenue.

10. Skael Bot

Robotic process automation and process discovery tools are examples of features in this platform. They offer digital employees that will help you streamline business processes.

FAQs

What are tips for improving the digital employee experience?

One way to improve employee experience with your digital platforms is by encouraging your employees to give feedback and analyze their sentiments. Also, you should streamline employee communication and foster a collaborative culture within your workforce. In addition, one of the essential tips is to leverage data analytics to map out the digital user journey and identify touchpoints.

Why is digital employee experience management essential?

Digital employee experience management helps your team respond to technical issues and other incidents quickly. It enhances the employee experience and paves the way for a seamless digital transformation. Also, this element plays a crucial role in employee engagement and talent retention. In addition, it improves employee productivity leading to business growth.

What is a digital workplace?

A digital workplace allows organizations to digitize the processes that used to require manual intervention to complete. With this digital platform, employees can access needed functionalities and keep tabs on multiple tasks in a central location. Also, this platform provides employee communication channels allowing your team to share texts, documents, and multimedia files virtually.

Learn how to leverage your digital solutions to the fullest and heighten employee experience with nothing less than the best digital employee experience management software. Make your choice as early as now and gain the capability to earn deep insights and detect incidents in just a few clicks to achieve expected outcomes daily. 


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