The quality of your order lifecycle can impact your customers’ journey in your eCommerce store. That said, it can be a make or break factor of the buying decision and customer loyalty. Ensure flawless and seamless order fulfillment by taking advantage of appropriate digital means. Download your eCommerce order management software as early as now and leverage it to grow your online business.
13+ Ecommerce Order Management Software
7. Lightspeed Retail
12. DEAR Systems
What Is ECommerce Order Management Software?
ECommerce order management software is a digital solution that helps eCommerce business owners and staff with the complex processes involved in order management. It tracks and integrates orders for various channels into a single system. Also, it allows access to convenient online payment processing gateways for smooth transactions. This order management software also possesses digital solutions that streamline delivery and shipping tasks. Digital tools for handling cancellations and returns are also accessible in this software.
In addition, it has a reminder system that sends updates and email notifications to your customers regarding their order packages. Integration with other helpful applications and mobile accessibility is also part of the eCommerce order management packages.
When you use this technology to your advantage, you can open opportunities to improve your brand reputation. That said, it also increases the quality of customer satisfaction in your eCommerce store. Aside from that, with its automation properties, you can lessen the resources you need to spend to undertake these complex processes.
Are you confident enough with your decision-making skills? You should be, and you should practice it in this situation. To survive in the business world, you should both be sharp and quick-witted. The software market presents a long list of available software packages, each of them claiming to serve your business the best. Study your options meticulously and scrutinize the functionalities they offer before arriving at a decision. The following are leading features that you should consider for the selection process of the software of your choice:
- Online inventory management tools
- Returns processing functionalities
- Accessible multiple payment gateways
- Channel order management capabilities
- CRM system integration
- Delivery scheduling properties
- Warehouse management integration
- Third-party application integration
Top 10 ECommerce Order Management Software
1. Square Online
This software allows its users to take advantage of live tracking and gift card management functionalities. They employed 5,477 people and have 9.49 billion dollars in revenue.
Shopify offers over a hundred payment gateways and functional refund management tools, among many others. They have 2 billion dollars in revenue and employed 7,000 people.
This software helps businesses with their credit card processing and inventory management features. They have 690 people working for them and 165.9 million dollars in generated revenue.
4. Magento Commerce
Customer loyalty programs and cataloging management tools are accessible in this software. They have 751 people in their team and generated a revenue of 147 million dollars.
5. Lightspeed Retail
This software has shipment organization and an automated reminder system. They have 1,100 people in their team and have 121 million dollars in generated revenue.
When you use this digital solution, you can access business analytics and ticket scanning functionalities. They have 96 million dollars and have 459 employees in their team.
An integrated CRM software and backorder management capabilities are examples of features in Cin7. They have generated a revenue of 28 million dollars and employed 150 people.
8. Stitch Labs
This order management platform provides its users with inventory tracking and eCommerce management tools. They have 17 million dollars in generated revenue and have 88 employees.
Ecwid offers discount management and inventory control properties to its users. They have 11 million dollars in revenue and have 156 employees in their team.
You can utilize tools for streamlining online booking and multi-channel marketing. They have 5 million dollars in generated revenue and have 29 employees working for them.
What is eCommerce order processing?
ECommerce order processing refers to the workflow of order fulfillment. It encompasses the processes involved from the first step up to the order delivery. That said, it includes the activity of picking and sorting the products. Also, processing online orders from your eCommerce store involves tracking the packages and managing the shipping-related responsibilities.
What are essential tips for eCommerce order management?
For effective order management in your eCommerce store, you should take advantage of digital solutions that would make it possible for you to automate your order operations. Also, do not forget to provide thorough employee training to your workforce to ensure high-quality performance. In addition, you should utilize a customer communications management platform to cater to inquiries, complaints, and other messages.
What is eCommerce management software?
An operative eCommerce management software will aid you by simplifying the operations management of your eCommerce store. Also, it provides employee management and customer management digital tools. This system also helps in collecting sales analytics and other metrics. To help you deal with your financial resources, it also offers financial management and expense tracking functionalities.
People shop online for convenience. Do not go against that idea by making them undergo several complicated processes. Give them an experience that would make them want to order from you repeatedly. Lessen your workload while simultaneously guaranteeing commendable customer experience. Hit two birds with one stone with robust eCommerce order management software.
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