10+ Best Feedback and Reviews Management Software

Feedback and reviews are essential factors in improving a product and service. Feedback and reviews are oftentimes taken negatively, but these factors can actually turn into an opportunity, especially when used properly. This is where feedback and reviews management software comes in. Go through the whole article to know more about the software, its benefits, its features, the top 10 software examples, and the answers to the frequently asked questions.


1. SoGoSurvey

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Rating: 4.5/5

Price: $25/Month

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2. Qualtrics CX

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Rating: 4.3/5

Price: $1500/Year

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3. Yotpo

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Rating: 4.9/5

Price: $19/Month

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4. xSellco Feedback

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Rating: 4.5/5

Price: $45/Month

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5. Qualaroo

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Rating: 4.4/5

Price: $80/Month

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6. Synup

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Rating: 4/5

Price: Custom

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7. HappyFox

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Rating: 4.5/5

Price: $1,499/Month

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8. Zoho Survey

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Rating: 4.4/5

Price: $7.74/Month

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9. Rising Star Reviews

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Rating: 5/5

Price: $20/Month

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10. Verified Reviews

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Rating: 4.4/5

Price: $159/Month

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11. Xoxoday Empuls

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Rating: 4.7/5

Price: $2.50/Month

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What is Feedback and Reviews Management Software?

Feedback and reviews are information that evaluates, corrects, studies, and improves something. Feedback and Reviews Management Software organizes and monitors feedback. This will efficiently track all the information needed in order to properly act on the necessary things and handles all the feedback and review-getting activities. Feedback and Reviews Management Software help maintains brand reputation.

Benefits

Feedback and Reviews Management Software improves the delivery of products and services. This will help measure satisfaction and success. Using this will help create informed business decisions.

Features

Feedback and Reviews Management Software is equipped with capabilities and functionalities that maximize every use. Among the common ones includes:

  • Survey Management
  • Customer Relationship Management
  • Multichannel use
  • Notification and Alerts
  • Feedback Management
  • Review Management

There are plenty of other benefits and features present on the list of software platforms below.

Top 10 Software

1. SoGo Survey

Create exceptional experiences with SoGo Survey. This software is an experience management software and survey platform that can be enjoyed for only 25 USD per month.

2. QualtricsCX

Turn customers into fanatics with QualtricsCX. This customer experience management software offers products and solutions that provide a quality experience to customers. QualtricsCX offers solutions on social listening, digital customer service, sales and retention intelligence, quality management, the voice of the customer, and account management.

3. Yotpo

Build a great brand with happy customers with Yotpo! This is an eCommerce marketing platform trusted by the world’s innovative brands like Quai, Volcom, Steve Madden, Sparks Project, Thirdlove, and Thinx.

4. xSellco Feedback

Attract reviews, where you sell with xSellco Feedback. This is a feedback request software with solutions that assists customer service, maximize pricing and sales, and feedback management.

5. Qualaroo

Qualaroo is a customer and user feedback software. Qualaroo offers features on survey templates, AI sentiment analysis, exit intent surveys, website feedback, survey software, user experience feedback, product feedback, growing website leads, customer experience management, and many other amazing features.

6. Synup

A local listing and reputation management software— Synup. This software offers solutions on presence, content, reputation, insights, automation, pages, campaigns, and messenger. They are trusted by brands everywhere including Vistaprint, Goodwill, GazetteXtra, Mancini’s Sleepworld, and Woops.

7. HappyFox

HappyFox is a modern and top-of-the-line helpdesk software. This software offers features on the ticketing system, canned actions, task management, help desk reports, knowledge base, automation, satisfaction survey, and many other features on the site.

8. Zoho Survey

Experience the craft of survey creation with Zoho Survey! This software is highly-rated and can be enjoyed for as low as 7.74 USD per month.

9. Rising Star Reviews

Rising Star Reviews helps businesses manage every review and feedback. This software allows customers to provide great reviews and private feedbacks.

10. Verified Reviews

Boost your business with Verified Reviews. This software elevates your business through their products on ratings & reviews, customer videos, reputation builder, and questions & answers.

 

FAQs

Who uses Feedback and Reviews Management Software?

Feedback and Reviews Management Software is used by businesses, customer service professionals, institutions, reputation managers, and other organizations that specialize in feedback and reviews.

Why use Feedback and Reviews Management Software?

Feedback and Reviews Management Software improves the delivery of products and services in an organized manner.

How much is Feedback and Reviews Management Software?

Feedback and Reviews Management Software is reasonably priced at a wide range of price points, some offers free use of basic service at a limited time, others offer free-to-use forever perks, and some offer price customization.


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