Introduction

Jim Trinka and Les Wallace said, “Feedback is a gift. Ideas are the currency of our next success. Let people see you value both feedback and ideas.” Feedback is important and necessary in order to improve and grow. That’s why all companies and businesses in all industries need feedback management software.


19+ Feedback Management Software

1. QuestionPro

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Rating: 4.5/5

Price: Free

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2. SurveyLegend

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Rating: 5/5

Price: FREE

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3. Hotjar

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Rating: 4.7/5

Price: $99/month

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4. LivePerson

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Rating: 5/5

Price: Custom

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5. Medallia

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Rating: 5/5

Price: Custom

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6. Birdeye

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Rating: 4.8/5

Price: $299/month

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7. SurveyMonkey

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Rating: 4.6/5

Price: $25/month

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8. Uservoice

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Rating: 4.7/5

Price: $39/month

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9. Survicate

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Rating: 5/5

Price: FREE

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10. Retently NPS

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Rating: 5/5

Price: $79/month

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11. Survio

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Rating: 4.8/5

Price: Custom

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12. Survey Anyplace

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Rating: 4.7/5

Price: $39/month

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13. GoReact

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Rating: 5/5

Price: $57/month

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14. SoGoSurvey

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Rating: 5/5

Price: $299/year

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15. Confirmit

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Rating: 4.3/5

Price: Custom

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16. Reputation.Com

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Rating: 4.7/5

Price: Custom

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17. InMoment

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Rating: 4.8/5

Price: $19/month

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18. Prodsight

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Rating: 5/5

Price: $500/month

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19. Zonka

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Rating: 5/5

Price: $79/month

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What Is Feedback Management Software?

Feedback management software is software that is specifically designed for the empowerment of enterprises, businesses, nonprofits, and other organizations of the similar sort. The software provides businesses with tools and features that allow them to receive employee feedback, management feedback, or user and customer feedback. It collects, distributes, and analyzes feedback data, enabling businesses to make more strategic, informed decisions.

Benefits

Feedback management software promotes growth and improvement within companies of all kinds. Critical feedback actually has the ability to create deep-rooted relations and allows for better assessments to be made concerning customers, employee satisfaction, and management performance, as well. 

Features

One feature provided by feedback management software is 360 degree feedback software. 360 degree feedback software helps HR departments and professionals gather information and reviews about employees from the perspectives of managers, fellow employees, and sometimes even clients.

Top 10 Products

1. QuestionPro

QuestionPro is the free feedback management platform you can fully trust. With QuestionPro survey software you can improve your business drastically. QuestionPro has a company size of 201-500 employees and an estimated annual revenue of $49.6 million.

2. SurveyLegend

Online form builder software isn’t the only feature offered by SurveyLegend. SurveyLegend also provides businesses with the best free customer feedback software around. SurveyLegend has a company size of 2-10 employees and a revenue of less than $5 million.

3. Hotjar

Discover how users behave and how customers feel with customer feedback software from Hotjar. Hotjar has a company size of 51-200 employees and a revenue of $21 million.

4. LivePerson

LivePerson supplies companies of all kinds with ways to get customer feedback efficiently and quickly. With specialties such as messaging and conversational artificial intelligence software  from LivePerson, you can receive the user feedback you need to succeed. LivePerson has a company size of 1,001-5,000 employees and a revenue of $291.6 million.

5. Medallia

Medallia provides excellent customer experience management software, BI tools, and many other feedback tools you can benefit from. Medallia has a company size of 1,001-5,000 employees and a revenue of $402 million.

6. Birdeye

Make customers happy and help your business grow with a user-friendly feedback management system from Birdeye. Birdeye will give you competitive benchmarking tools and customer experience management software, too. Headquartered in Palo Alto, California, Birdeye has a company size of 201-500 employees and a revenue of $59.7 million.

7. SurveyMonkey

Turn feedback into action and improve customer satisfaction with SurveyMonkey. SurveyMonkey has a company size of 1,001-5,000 employees and a revenue of $375.6 million.

8. UserVoice

UserVoice ensures that customer voices can be heard! With UserVoice customer feedback management software and knowledge management system software, you can create better strategies and raise customer engagement and retention. UserVoice has a company size of 11-50 employees and an estimated annual revenue of $9.9 million.

9. Retently NPS

Retently NPS customer feedback and online survey tools are perfect for your company. Retently NPS has a company size of 11-50 employees and an estimated annual revenue of $1.7 million.

10. Survio

Survio specializes in online surveys, questionnaires, customer insights, and other extremely easy-to-use software features. Survio has a company size of 11-50 employees and an estimated annual revenue of $3.3 million.

FAQs

Who benefits from feedback management software?

Employees, workers, and managers greatly benefit from feedback management software because it exposes the areas in which they can improve. Feedback management software greatly promotes and fosters growth within companies. Customers can also benefit from feedback management software because it provides an avenue for them to give businesses criticism and feedback in order for them to be able to receive better services.

Are there any downsides to feedback management software?

A possible downside to feedback management software is the fact that it may not be as easy-to-use or simple-to-learn as you think. Feedback management software also might not integrate with pre-existing software you have within your company. However, these downsides can be avoided by checking online reviews of the feedback management software, by watching tutorials or training videos provided by the software vendor, and by doing thorough research on the software vendors you are considering.

How much does feedback management software cost?

Feedback management software costs vary greatly. The cost of most feedback management software is custom-priced, with costs being based on the particular tools, features, and software packages that are acquired. However, other software requires monthly payments that range from $19 to $500 per month. Survicate, QuestionPro, SurveyLegend, also provide free feedback management software solutions.

Conclusion

You can reap many benefits and create a drastically more productive, efficient work environment with feedback management software. Improve the way your business runs. Provide better services. Elevate your company. Do all of this and more with feedback management software today. 


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