Tracking and monitoring your workforce is a demanding task. It is even more so for businesses that offer field services. Take control over your field workers no matter where they are with just a few swipes, taps, and clicks with appropriate digital solutions. Start securing workforce optimization by taking advantage of field force management software.
13+ Field Force Management Software
1. Freshdesk
2. Geopointe
3. PestRoutes
4. Pega Platform
5. Salesforce Maps
6. Field Nation
7. Skedulo
8. Mhelpdesk
9. Oracle Field Service Cloud
10. ServiceTitan
11. Jobber
12. Apptivo
13. GPS Insight
14. Housecall Pro
What Is Field Force Management Software?
Field force management software helps field service organizations by streamlining the processes involved in workforce management. It has digital tools for shift scheduling and time tracking. Also, with this system, you can communicate and send a reminder to your employees regarding their next assignment. This software also allows you to access an integrated platform. It lets you find essential records and controls in one place.
With the utilization of this digital program, you can simplify collecting essential data analytics to help you with your productivity and progress tracking. In addition, this management software also has real-time tracking capabilities for locating the current location of your employees.
Benefits
This digital solution offers extensive controls that will help you reduce the time and effort by letting you get ahold of needed information from its centralized database. Also, it considerably shortens the response time of your field personnel which is a defining factor that influences customer service and customer experience.
Features
In the business world, every decision is crucial. Every step you take can either make or break your business. That said, in selecting which software to equip your business, you should weigh your options deliberately. Every choice presented to you in the market can give you varying advantages. A helpful tip is to go for the one that can fill in your force management needs. Focus and pay close attention to the features they offer. The following are functionalities that you should look for in the field force management software of your choice:
- Analytics platform and dashboard
- Time and attendance tracking tools
- GPS tracking capabilities
- Employee management functionalities
- Dispatch management controls
- Calendar management and scheduling software functionalities
- Internal communications platform
- Third-party applications integration
Top 10 Field Force Management Software
1. Dynamics 365 Field Service
This software is a business management system that has convenient billing and invoicing methods. Its developer, Microsoft, has generated revenue of 2 billion dollars and has 204,819 employees.
2. Pega Platform
An integrated internal chat platform and email marketing functionalities are accessible in this software. They have 4,650 employees and have generated revenue of 1.2 billion dollars.
3. Freshdesk
This software allows its users to access automated routing and appointment management tools. They have 4,149 employees and have 288.7 million dollars in generated annual revenue.
4. Field Nation
This software is a workforce management solution that has tools for employee scheduling and budgeting. They have generated a revenue of 199.4 million dollars and have 1,375 employees.
5. Jobber
This digital solution provides its users with route optimization and progress tracking functionalities. They have generated revenue of 45.4 million dollars and have 313 employees.
6. Apptivo
Apptivo is a CRM solution with task management and marketing automation features. They have 43.2 million dollars in annual revenue and have 298 people working for them.
7. Housecall Pro
Client management and equipment maintenance tools are examples of features you can access in Housecall Pro. They employed 277 people and have 40.2 million dollars in annual revenue.
8. Skedulo
Skedulo helps field businesses with its functionalities for contractor management and dispatch management. They employed 182 people and have generated a revenue of 26.4 million dollars.
9. PestRoutes
PestRoutes supports pest control and other businesses by making fleet management and other capabilities accessible on mobile devices. They have 17.4 million dollars in annual revenue and have 120 employees.
10. Geopointe
This digital solution provides performance metrics and territory management properties. They have 8 million dollars in annual revenue and employed 55 people in their team.
FAQs
What is field force management?
Field force management refers to the process of overseeing activities related to processing work requests and dispatching an employee to do the work. Also, it involves employee tracking and monitoring. Collecting data regarding your workforce performance and curating it into digestible reports is also a part of this complex task. In addition, managing your field personnel includes maintaining effective communication with them.
What is field service management software?
Field service management software refers to the program that helps businesses in the field service industry to simplify their daily operations. Also, it functions to streamline human resource management, financial management, and customer management. Responsive booking engines are also present in this digital solution. In addition, it provides accessible payment processing gateways for smooth transactions.
What are the responsibilities of field force managers?
Field force managers are responsible for overseeing management tasks regarding the field employees. That said, applicant tracking and providing employee training are part of your duties. Also, this job position entails conducting employee performance management and giving appropriate employee feedback. In general, managers of field personnel should incorporate strategies and methods to ensure high productivity and efficiency of the workforce.
Shepherd field force employees and help them achieve optimum results while simultaneously excelling in yours. It is no easy task, but it can be much easier to achieve with appropriate digital solutions. Make your choice and download the perfect field force management software for you and help take your field service business to great heights.
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