10+ Best Free Client Onboarding Software for Windows, Mac, Android 2022

You should be commended, first of all, for having increased your clientele. Getting new customers on board is only the beginning; the next step is client onboarding. Do not squander this positive client opinion by failing to maintain a high standard of efficiency in your onboarding procedures. In fact, with the right client onboarding program, you can achieve all that and more. You may get yours by reading the article below.

10+ Best Free Client Onboarding Software

1. Rocketlane

2. GuideCX

3. Process Street

4. Totango

5. CustomerSuccessBox

6. Pipefy

7. TaskRay

8. SmartTask

9. Tallyfy

10. Clustdoc

11. Moovila

What Is Client Onboarding Software?

As a digital tool, client onboarding software assists companies with post-advertising operations. Use this program to simplify the onboarding of new customers. It is a suite of digital resources for creating guided tours and learning environments. From your mobile device, you may use this program to handle many operations in one place. Also, using this program, you may get crucial analytics data on your customers’ habits. To make the information easier to understand, it then turns the data gathered into visual reports automatically. These tools provide channels for interacting with and gathering customer feedback, such as a live chat feature.

Benefits

Multiple positive outcomes may result from using this software in your company. One benefit is that it streamlines what might be a complicated customer onboarding procedure. It also minimizes the effort for you and your team and the associated costs associated with these endeavors. The onboarding process is simplified, and client satisfaction is boosted thanks to this technology.

Features

The software industry offers a wide selection of client onboarding options. Since they all believe they are the finest in their field, you will need to carefully consider your selections. Multiple factors should be considered while deciding on the best software for your company. It’s important to think about things like cost, how well it fits your business’s needs, and the kinds of digital devices it can connect with. When making your choice, keep in mind the following factors:

• Business process automation
• Analytics platform
• Web content management
• Business instant messaging
• Custom and editable templates
• Walkthrough generator 
• Customization 
• Third-party applications integration
• Survey software 

Top 10 Client Onboarding Software

1. UserGuiding

With the use of an interactive walkthrough, product tours, tooltips, hotspots, and other features, you can develop excellent onboarding flows with the help of UserGuiding’s onboarding software.

2. Jotform

With the help of Jotform, a free online form builder, you can quickly generate fillable PDFs and construct any sort of online custom form, including registration forms. You can even get answers through email without using a single code.

3. ClientSuccess

ClientSuccess is another excellent program you may stay with if you work for a B2B Saas firm and want to manage post-sales connections with your customers, carefully evaluate their lifecycle — and perhaps prolong it — optimize customer retention and growth.

4. Inline Manual

An onboarding tool called Inline Manual enables you to make interactive walkthroughs and tooltips and distribute support content in-app without any code.

5. ChurnZero

For expanding SaaS and subscription companies, ChurnZero is a highly feature-rich platform that enables its customer success teams to completely comprehend customers and respond appropriately.

6. WalkMe

WalkMe is a terrific option if you want to learn more about your customers’ activities and how they engage with your website, app, or onboarding process.

7. GuideCX

GuideCX quickly rose to the top of our list of favorite examples while we did the research for this piece because of the way it keeps its users focused and organized to achieve its goals.

8. Userpilot

Userpilot, another no-code installation solution, is a fantastic software that will aid your product teams in delivering a fantastic in-app experience at the precise moment when your customers most want it. This, in turn, will increase the app’s user adoption.

9. Pendo

Pendo is an analytics tool for goods, and its primary purpose is to aid software firms in meeting the demands and expectations of their customers.

10. Nickelled

Nickelled is the ideal platform if you want to provide your customers with highly interactive training to ensure they master your service. You can further enhance this learning process by giving detailed guidelines and videos.

FAQs

To keep your consumers interested in your brand and to get them to become devoted patrons, you need to keep on offering them reasons to do so. In order to achieve this, you should focus on making the onboarding process as easy as possible for your customers. Quickly get the advantages of using top-tier client onboarding software by securing it now.