You may not be familiar with “case management,” particularly if you’re new to a shared services model or HR, but you’ve almost certainly seen it in action. Case management is the process through which businesses handle employee requests and inquiries. For HR teams and employees, case management software makes this process easier.


10+ HR Case Management Software

1. Ultipro Case Management

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Rating: 5/5

Price: Custom

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2. Dovetail Software

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Rating: 5/5

Price: Custom

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3. Neocase

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Rating: 4.8/5

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4. Servicenow

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Rating: 4.7/5

Price: Custom

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5. Cherwell

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Rating: 4.4/5

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6. Hracuity

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Rating: 4.8/5

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7. Workday Case Management

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Rating: 4.7/5

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8. PeopleDoc Hr Case Management

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Rating: 4.8/5

Price: Custom

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9. PMG Platform

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Rating: 4.9/5

Price: FREE

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10. I-sight

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Rating: 4.7/5

Price: Custom

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11. LBi Software

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Rating: 5/5

Price: Custom

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What Is an HR Case Management Software?

HR case management software enables firms and HR employees to efficiently and confidentially file, manage, and resolve all employee relations issues and requests. These tools, also known as HR and employee relations investigation software, standardize and automate manual HR processes to support the disciplinary, grievance, and long-term sick leave cases, to mention a few. HR case management software makes it easier for HR professionals, managers, and employees to submit, review, and respond to requests. These HR software solutions provide tools for creating bespoke HR workflows, converting paper forms to digital brochures, generating reports and dashboards, and more.

Benefits

  • Save money and resources– HR case management software will automate procedures and prevent errors and rerouting. Streamlined case management will boost your HR organization’s efficiency, lower expenses, and reduce time spent on issues.
  • Readily available information Accessibility is a requirement in today’s world. Your employees will be able to check their personal information anytime and from any location, whether it’s via a desktop, a mobile device, or a tablet.
  • Insight in real-time Employees will benefit from the best case management software since it will provide them with transparency. 

Features

Even though 75% of HR professionals utilize software to conduct their daily activities, nearly half of them employ outdated software. Your company requires a new system that is appropriate for its present size and processes. When looking for the best HR case management software for your firm, look for these five features:

Top 10 HR Case Management Software

1. Ultipro Case Management

Ultimate Software creates cloud-based human resources, payroll, and talent management software for businesses. They have a revenue of $940.1 million, 5458 people, and a $91% rating.

2. Dovetail Software

Dovetail creates a research repository platform that provides firms with usability testing, data analysis, and consumer feedback solutions. They make $4.4 million in revenue and employ 30 people.

3. Neocase

Neocase Software is a SaaS-based platform that provides enterprises with HR and employee service management solutions. They have $17.8 million, 123 employees, and a 60% customer experience rating.

4. Servicenow

ServiceNow is a cloud-based platform that enables enterprises to manage security, real-time web analytics, IT services, and operations. ServiceNow has a $4.5 billion revenue and 6,000 workers.

5. Cherwell

Cherwell is a software-as-a-service company specializing in IT service and asset management for the healthcare, finance, education, and government sectors. They earn $145,000 each year and employ 601 people.

6. Hracuity

HR Acuity creates a SaaS-based platform that enables businesses to monitor, examine, and evaluate employee relations issues. They generate $6.7 million in revenue and employ 46 people.

7. Workday Case Management

Workday produces a cloud-based platform that provides organizations with financial and personnel management services. With 10,500 employees, their income is $4.5 billion, and 75% customer service rate.

8. PeopleDoc HR Case Management

PeopleDoc offers a cloud-based platform for managers and staff to manage human resources operations and communication. PeopleDoc’s income is $35 million, with 265 staff.

9. PMG Platform

PMG provides human resources, integration systems, and case management solutions for the enterprise as a digital transformation platform. With 37 employees, their revenues are $5.4 million.

10. I-sight

i-Sight is the leading web-based solutions manager for customizable case management. They have $23.8 in income with 164 employees in total.

FAQs

What are the responsibilities of emergency room case managers?

The Case Manager helps the patient to be coordinated and cared for. A case manager plays a significant role in coordinating and facilitating care. In the emergency department, this position is equally valid.

What are human resource management software solutions?

HR software is any corporate software that aids in the management of personnel information and HR-related duties. HR software solutions aid in the direction of people and the automation of manual tasks.

What are the responsibilities of an RN Case Manager?

Registered nurses, or RN Case Managers, are in charge of evaluating and implementing healthcare plans for individual patients. As needed, update and adjust patient health care plans.

HR Case Management is a software tool that assists HR in managing its HR Service Delivery operations while also increasing the quality of service it provides to employees. The proper management software has designed an HR Service Delivery Experience solution that improves employee experience and improved HR experience by combining it with other apps such as HR Knowledge Management, Employee Portal, and Reporting & Analytics.


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