Every human relations department in companies must establish a great working relationship with their employees. With HR service delivery software, HR staff can deliver the solutions that employees are looking for with its highly automated tools. Here are some of the best HR service delivery software available right now.
14+ HR Service Delivery Software
1. RUN Powered by ADP®
2. SAP SuccessFactors
4. ServiceNow HR Service Delivery
5. Vantage HCM
7. MHC Software
8. Leena AI
10. Oracle HCM Cloud
12. CEIPAL Workforce
13. UKG HR Service Delivery
15. Cornerstone HR
What Is HR Service Delivery Software?
HR service delivery software is HR software where HR employees answer HR-related inquiries from employees, customers, and partners. This online HR software allows HR staff to answer complex HR questions simply to ensure everyone in the company is on the same page.
HR service delivery software allows HR staff to simplify complex HR processes and tasks with its tools that allow them to interact with their employees. Within the software, HR staff can respond to inquiries brought up by their employees which they can also use the data to standardize their feedback system in case employees inquire about common questions that can easily be answered. This allows HR staff to focus on specific, unique solutions where there isn’t a pre-established answer before.
By facilitating this software as part of the HR operations, it can help improve the relationship between HR and employees as the former aims to provide the best service and response to their employees. The software is also flexible in its communications set-up, allowing them to answer various inquiries from employees from different channels to ensure maximum clarity from everyone in the company.
HR delivery service software should have the tools that HR staff can use to facilitate interaction with employees. This includes tracking and managing all of the interactions between the HR staff and employees. The software should also be able to streamline communication feedback between HR and employees in the latter’s inquires. The software should also provide help desk software tools where HR can establish FAQ-like solutions where employees can have their common inquires answered by pre-written answers through an employee self-service software portal feature. This is to allow HR staff to answer unique inquires that require a more comprehensive, extensive response.
- Interaction tools between employees and HR
- Manage and track employee interactions
- Streamline communication feedback set-up
- Help desk FAQ tools
- Employee self-service tools
- Direction communication lines from employees to HR
Top 10 HR Delivery Service Software
1. Leena AI
Leena AI uses artificial intelligence to allow HR staff to deliver the best HR solutions possible with their employee helpdesk software that aims to engage their employees with helpful solutions. Leena AI has 60 employees and earns annual revenue of $11.6 million.
2. UKG HR Service Delivery
UKG HR Service Delivery empowers human relations with their HR service delivery that simplifies the tiring HR operations that add convenience for HR. UKG has 13,000 employees and earns a revenue of $3 billion.
3. Vantage HCM
Vantage HCM provides their clients with their human capital management software that offers all-in-one HR features that include HR delivery service. ADP has 68,098 employees and earns annual revenue of $2.15 billion.
4. Oracle HCM Cloud
Oracle HCM Cloud provides their clients with their human capital management software that uses cloud server technology to help human relations deliver helpful and engaging solutions to their employees. Oracle has 195,082 employees and earns $2.14 billion.
5. ServiceNow HR Service Delivery
ServiceNow HR Service Delivery aims to improve workplace productivity with its streamlined HR service delivery software that provides intelligent workflow solutions for HR clients to establish. ServiceNow has 12,618 employees and earns annual revenue of $1.83 billion.
OnBase protects their clients with their risk management software that ensures safety for their employees including HR. OnBase has 1,800 employees and earns a revenue of $85 million.
7. CEIPAL Workforce
CEIPAL Workforce provides an all-in-one workplace management software that helps HR find the right employees with tools that include HR delivery service. CEIPAL has 282 employees and earns annual revenue of $40.9 million.
SutiHR’s human relations management software is powered by artificial intelligence that allows human relations to provide end-to-end solutions that include HR delivery service. SutiSoft has 160 employees and earns annual revenue of $23.2 million.
9. MHC Software
MHC Software helps companies to entirely automate every aspect of their operations especially “critical processes” that ensure to deliver great results for the company. MHC Software has 120 employees and earns a revenue of $22 million.
10. Cornerstone HR
Cornerstone HR provides a suite of human relations software that helps enterprises centralize their operations. Cornerstone has 87 employees and earns annual revenue of $17.5 million.
What kind of inquiries can employees file through HR delivery service software?
Employees can file inquiries of any nature, whether it’s about their employment status, payroll-related inquiries, and more. HR staff has an obligation to answer these inquiries and deliver the best solutions whenever possible.
Can you report incidents and wrongdoings through HR delivery service software?
It would depend on the HR staff if they are willing to use this software to tackle complaints, incidents, and wrongdoings. That being said, there is other specialized software such as whistleblowing software and incident management software that specifically aims to help HR staff tackle these concerns.
How much does HR delivery service software cost?
Pricing for HR delivery service software can range from free to $150 per month or more, with custom pricing available for some software. Pricing for HR delivery service software varies depending on the features available and the intended target company. Small companies may benefit more from free or low-cost HR delivery software, while large companies may benefit more from high-cost software.
With HR delivery service software, human relations have better ways to interact with their employees better. The software transforms what’s normally a complex process into a simple, smoother process for HR staff.
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