Nowadays, business operations have challenging processes and projects, requiring advanced solutions as manual ways would not suffice. Traditional methods are not enough to ensure quick and flawless management. Therefore, you will need intelligent virtual assistants software to assist you in enhancing your overall performance and reaching your goals. Continue reading below for more.


10+ Best Intelligent Virtual Assistants Software

1. Conversica

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Rating: 4.5/5

Price: $299/Month

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2. Leena AI

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Rating: 4.5/5

Price: $1/Month

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3. Exceed.ai

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Rating: 4.8/5

Price: Custom

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4. Mindsay

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Rating: 4.6/5

Price: $2000/Month

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5. Boost.ai

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Rating: 4.8/5

Price: $10/Month

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6. Microsoft Power Virtual Agents

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Rating: 4.5/5

Price: $200/Month

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7. Techforce.ai

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Rating: 4.9/5

Price: $1999/Month

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8. IBM Watson Assistant

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Rating: 4.4/5

Price: $140/Month

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9. Haptik

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Rating: 4.5/5

Price: $323/Month

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10. DigitalGenius

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Rating: 4.7/5

Price: $2000/Month

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11. Aisera

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Rating: 4.5/5

Price: FREE

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What is Intelligent Virtual Assistants Software?

Intelligent virtual assistants software is a technological tool with multiple advanced features and functionalities you can use to accomplish various tasks within a single platform. Virtual assistants facilitate machine learning or artificial intelligence that mimics your usual performance and tasks. That way, you can improve operational efficiency and production speed. It enables cloud file storage, accurate data analytics, data integration, and statistical analysis with flexible settings aiding you to control the software smoothly.

Benefits

Having intelligent virtual assistant software on hand is a wise decision. As we all know, due to increasing demands and expectations, manual processes are not enough to accomplish a quick and accurate operation. Virtual assistants perform with artificial intelligence capabilities, which enhance your work while enabling automation and streamlined processes.

Features

Features and functionalities are critical aspects you need to analyze before buying the software that caught your interest. These two elements serve as the software’s mechanics that determine the software’s quality. For this reason, you will need to research the software’s capabilities to obtain information regarding its performance. You can gather further data by reading software reviews or trying available free trials and versions. As we all know, not all platforms provide smooth and bug-free systems. The following are features you might need:

  • Appointment Scheduling
  • Campaign Management
  • Lead Management
  • Email Automation
  • Performance Management
  • Reporting/Analytics
  • Sentiment Analysis
  • Access Controls/Permissions
  • Audit Trail
  • Collaboration Tools
  • Data Security

Top 10 Intelligent Virtual Assistants Software

1. Microsoft Power Virtual Agents

Microsoft Power Virtual Agents includes a chatbot, natural language processing, virtual assistant, automated responses, etc. Microsoft has annual revenue of $184 billion and 189,984 employees.

2. IBM Watson Assistant

IBM Watson Assistant includes AI/machine learning, augmented analytics, intent recognition, text analysis, and more logical features. IBM has an annual revenue of $3.2 billion and 7522 employees.

3. DigitalGenius

DigitalGenius includes a knowledge base, virtual personal assistant, queue management, process/workflow automation, and more logical features. DigitalGenius has annual revenue of $51 million and more than 25 employees.

4. Leena AI

Leena AI includes automated routing, call center management, document management, employee recognition, and more valuable features. Leena AI has annual revenue of $39.1 million and 254 employees.

5. Haptik

Haptik includes contextual guidance, sentiment analysis, speech recognition, speech synthesis, and more advanced features. Haptik has annual revenue of $35.9 million and 390 employees.

6. Conversica

Conversica includes campaign management, performance management, performance metrics, lead management, and more advanced features. Conversica has annual revenue of $32.1 million and 213 employees.

7. Techforce.ai

Techforce.ai includes workflow recording, visual editor, attended automation, natural language understanding, and more contributive features. Techforce.ai has annual revenue of $7.4 million and 57 employees.

8. Boost.AI

Boost.AI includes AI/machine learning, communication management, feedback management, monitoring, etc. Boost.AI has annual revenue of more than $5 million and more than 25 employees.

9. Mindsay

Mindsay includes knowledge base management, social media integration, workflow management, virtual assistant, and more helpful features. Mindsay has annual revenue of $4.6 million and 41 employees.

10. Exceed.ai

Exceed.ai includes appointment scheduling, campaign management, intent recognition, lead management, email automation, and more innovative features. Exceed.ai has annual revenue of $1.4 million and 20 employees.

FAQs

What is machine learning?

Machine learning is a technological tool that assists multiple industries. It mimics human behaviors by an algorithm, which allows the software or computer to perform accordingly without manual commands. For this reason, the professional industry uses machine learning to encourage automation and streamlined processes, which boost operational speed and quality.

How does artificial intelligence affect the professional industry?

Artificial intelligence has been a critical element in the business industry. It helps the organization boosts processes and ensure accurate data analytics, which improves business operations and decision-making processes. The professional industry uses artificial intelligence to use computers and programs as one of their armies in developing and growing business.

What is customer service?

Customer service is a critical component of a business core. Providers that deliver good quality customer service help the business improve sales and profits. Good customer service leads customers to feel valued and important, which are critical aspects to making the customers stay and even convert them into loyal customers.

Traditional methods are never efficient. Aside from that, it is prone to errors and overlooks that cause discrepancies and disruptions; with intelligent virtual assistants software, you can speed up processes, sweeten business decisions, and ensure quality assurance and quality management. Using a virtual assistant eliminates manual processes, improves risk management, and lowers expenses.


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