The feedback of users who have purchased and experienced your products and services impacts prospects more intensely than some of your marketing strategies. Product reviews can tip off the balance of their buying decision to either side, depending on what they perceive. That said, monitor, manage, and filter these comments and files posted by customers with just a few clicks using product reviews platform software. 

Product Reviews Platforms Software

7+ Best Product Reviews Platforms Software

1. Bazaarvoice

bazaarvoice

Details

Rating: 4.7/5

Price: $35/Month

Download

2. Yotpo

yotpo

Details

Rating: 5/5

Price: $19/Month

Download

3. Trustpilot

trustpilot

Details

Rating: 4.9/5

Price: $199/Month

Download

4. PowerReviews

powerreviews

Details

Rating: 4.7/5

Price: $75/Month

Download

5. Reevoo

reevoo

Details

Rating: 4/5

Price: Custom

Download

6. Feefo

feefo

Details

Rating: 5/5

Price: $99/Month

Download

7. RIVIO

rivio

Details

Rating: 4.1/5

Price: $39/Month

Download

8. Mzinga

mzinga

Details

Rating: 3/5

Price: Custom

Download

What Is Product Reviews Platform Software?

Product reviews platform software is the modern technology designed to help online sellers and other end-users manage and monitor product reviews generated by customers online. It centralizes the tools you would need under one roof, giving you better control over your brand image.

Also, it has data analytics that allows you to categorize and recognize patterns in your data, helping you understand customer sentiments and generate better insights into influencing prospects to increase the rate of lead conversion. Additionally, it provides digital tools for managing comments, photos, and videos posted by customers.

Benefits

Using this modern solution to manage your brand image is a smart choice considering the benefits it can give you. This software allows you to categorize reviews and keep track of them in real time, accelerating responses and amplifying their results. Also, product review software reduces the time you need to spend on repetitive menial and manual activities by employing workflow automation.

Features

When choosing the solution to use to resolve issues and improve your processes to heighten results, it should be your aim to choose the one that fits you and your business the most. You should consider your budget, business size, the digital devices used in your business functions, and interface designs. Although, your selection process may come off as a challenge, especially with the plenty of options available in the software market. The following are essential features of effective product review platforms:

  • Feedback management tools
  • Behavior analytics
  • Survey management functionalities
  • Smart filters
  • SEO tools
  • Data analysis and reporting tools
  • Review monitoring capabilities
  • Social media integration features
  • SMS messaging capabilities
  • Star ratings
  • Marketing automation functionalities

Top 8 Product Reviews Platform Software

1. Bazaarvoice

This customer experience software has social sharing capabilities and a custom dashboard. They have 280 million dollars in generated revenue and have 1,000 people working for them.

2. Trustpilot

With this digital solution, you can streamline processes for overseeing poll management and social sharing. They have employed 968 people and have 193.8 million dollars in revenue.

3. Yotpo

This review management software has capabilities for managing customer loyalty programs and gamification tasks. They have a generated revenue of 168 million dollars and have 839 employees.

4. PowerReviews

With this review management solution, you can use data collection and membership management functionalities. They have a revenue of 23.9 million dollars and have 159 employees.

5. Reevoo

With Reevoo, you can simplify the complexities involved in customer engagement and report generation. They have 22 million dollars in generated revenue and have 115 people on their team.

6. Mzinga

Mzinga is a digital solution that provides users with social learning and talent management capabilities. They have 113 employees and have a revenue of 21 million dollars.

7. Feefo

Feefo is a customer loyalty software with content creation and review monitoring features. They have 138 employees on their team and have 20 million dollars in revenue.

8. RIVIO

RIVIO is a platform with approval workflow and issue notifications features. They have over 25 employees working for them and have 5 million dollars in revenue.

FAQs

Why are review platforms essential?

Product review sites have gained popularity for online sellers and eCommerce businesses in this digital era. One of the main reasons for this is that it improves credibility, and it is an effective method to erase doubts in the customers’ minds, helping them figure out how the specific product works and its quality. Also, negative reviews, although they can negatively affect brand image, help you identify areas that need improvement. Additionally, it further proves the authenticity of existing ones.

What are tips to improve product reviews from customers?

Providing your customers with the functionality to attach photos and videos to their reviews improves trust with prospects and engages your customers. Also, follow up with your customers on the business instant messaging channels they prefer and ensure to ask crucial and appropriate questions. Integrating with social networks to improve accessibility is another tip for improving product reviews management.

What is reputation management software?

Reputation management software is the technology that helps users integrate controls and centralize information in one network. With this tool, you can automatically track reviews and mentions from varying platforms and separate them into categories, saving time and energy. Also, it has data analytics capabilities for generating insights and recognizing patterns to improve product quality and respond to online reviews efficiently.

Build and start customer relationships with a strong foundation of trust by listening to what buying customers have to say and allowing prospects to understand your products through genuine reviews. Doing all of this at once keeps your hands full, but with the best product reviews platform software, you can achieve significant results and achieve better feats with just a few clicks.

Related Posts