It’s important for governments to properly manage and archive public records. Likewise, it’s also essential for governments to provide access to public records to the public. Government agencies can streamline and manage their public records with ease in a digitalized world with public records management software. Here are some of the best public records management software available right now.
9+ Public Records Management Software
5. ZyLAB ONE
7. ArkCase FOIA
What Is Public Records Management Software?
Public records management software is a public records software where public governments manage and archive public records which are digitalized. The public records stored in the software can be accessed by citizens if they request access from a relevant government agency. What’s considered public records are marriage certificates, birth and death certificates, legal documents, and other public records.
Public records management software allows citizens access to public records as part of freedom of information, which can help in obtaining valuable information that is archived by the government whether it is acquiring marriage certificates or obtaining birth certificates. As the public records search software archives all public records digitally, it makes it impossible for public records to get lost or deleted as a backup copy is always available just in case. The software also allows for much easier navigation of public records that can help them find what they are looking for it simply. The software also automated workflow in responding to record requests from citizens which they can also track updates as well. The public records stored in the public records management software are of public property, ensuring citizens that they can access these public records no matter what.
Public records management software should provide a request form generator where citizens can file requests to access public records, which they need to indicate the reasons why they need access to these public records. The public records search software should grant citizens access to various kinds of public documents such as marriage certificates, birth certificates, and other public records. The court record software should also provide communication software tools for government agencies to talk to citizens when it comes to requesting access to public records. The software should also provide archiving software tools that allow them to archive public records and digitalize them so they wouldn’t get lost due to time. The public records management software must have compliance management software tools where the software and the public records themselves are compliant with HIPAA, FedRAMP, and CJIS programs to avoid running into legal issues.
- Facilitate request access to public records for citizens
- Archive different types of public records ready for access
- Communication tools between citizens and agencies
- Compliance management tools
Top 10 Public Records Management Software
NextRequest’s public records request software allows governments to securely store their public records safely with data protection software features. NextRequest has 22 employees and earns annual revenue of $3.2 million.
Accela’s digital government procurement software provides governments with various features that include public records management. Accela has 571 employees and earns annual revenue of $82.8 million.
Eagle’s public records software helps county governments to store their local public records safely. Eagle is owned and developed by Tyler Technologies, which the parent company has 5,043 employees and earns annual revenue of $731.2 million.
Relativity uses artificial intelligence to organize unstructured data including public records for clear and innovative insights. Relativity has 473 employees and earns annual revenue of $116.4 million.
Everlaw’s advanced eDiscovery software allows governments to simplify the complex legal workload for extra efficiency. Everlaw has 313 employees and earns annual revenue of $80.5 million.
FOIAXpress’ government management software empowers governments to grant citizens who request public records through its FOIA-compliant software. FOIAXpress is owned and developed by AINS, which the parent company has 137 employees and earns annual revenue of $19.9 million.
7. ZyLAB ONE
ZyLAB ONE provides eDiscovery software that utilizes artificial intelligence and data science to automate the organization of unstructured data that can guide organizations with data-driven decisions. ZyLAB ONE has 89 employees and earns annual revenue of $12.9 million.
SeamlessDocs’s digital transformation software allows governments to transition to a more digitalized way of conducting services including public records management. SeamlessDocs has 47 employees and earns annual revenue of $6.8 million.
JustFOIA simplifies the way public records are granted with their easy-to-use records management software. JustFOIA has 20 employees and earns annual revenue of $1 million.
10. ArkCase FOIA
ArkCase FOIA’s public records management software is encrypted and secured that ensures public records are safely stored. ArkCase has 3 employees and earns annual revenue of $400,000.
Are public records management software similar to enterprise information archiving software?
Both public records management software and enterprise information archiving software offer similar archiving tools. However, it should be noted that public records management software is used by governments while enterprise information archiving software is used by enterprises. Also, enterprise information archiving software allows companies to restrict and be selective of people who can access information while public records management software requires the government to make public records accessible to citizens.
Does public records management software have data analytics software tools?
Yes. Public records management software allows government agencies to document performance metrics of how the public records are being utilized through the software’s data analytics software tools. The software also provides data audit trails for public records to monitor the people who have accessed the public records.
How much does public records management software cost?
Pricing for public records management software is usually customized, with each software offering different subscription tiers that offer more features as the prices increase. Pricing for public records management software varies depending on the features available and the intended target users. Small local governments may benefit from low-cost production management software while large national governments teams researchers may benefit from high-cost software.
With public records management software, government agencies can easily streamline, manage and archive their public records especially when governments are trying to catch up with the digital age. Through the software, they can also help governments grant the public access to public records with ease and accuracy.
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