Growing a company is never a simple task. It takes numerous factors to gain a reputation for your business, including customer service. Customer satisfaction is an essential component to lead your company to growth and development. Although customer service is crucial, it is also necessary to check the cost of the service you offer. Luckily, you can use supply chain cost-to-serve analytics software.
5+ Supply Chain Cost-To-Serve Analytics Software
1. Oracle Hyperion Planning
2. Supply Chain Guru
What is Supply Chain Cost-To-Serve Analytics Software?
It is a fact that having more customers is a good profit. However, you can not deny that to earn the trust and build a relationship with your customers. You will need numerous procedures to execute high-quality customer service, including packaging, on-time delivery, reliable transportation, etc. Given these factors, it is undeniable that customer service can cost a lot, reducing profits. For this reason, experts developed supply chain cost-to-serve analytics software, ensuring visibility to customer services’ costs. It provides advanced features and functionalities to help you obtain accurate data analytics leading you to determine relevant services and track customers aiding profit loss.
Undeniably, supply chain cost-to-serve analytics software provides numerous benefits and advantages to your business. Traditional methods nowadays are not enough as it consumes too much time, effort, and money. With supply chain cost-to-serve analytics software, you can obtain accurate data analysis leading to profitable decisions. With such a tool, you can reduce profit loss from over-customer service.
Features and functionalities are crucial factors you need to look out for before purchasing the platform’s membership plans. Features and functionalities are the components that make your work easier. That being the case, it is essential to research the software’s capabilities to ensure you choose the best solution to your supply chain operations. There are various ways to review their performance. You can read software’s pros and cons or even try their free trials and version to experience them firsthand. The following are features you should consider in your research:
- Access Controls/Permissions
- Approval Process Control
- Asset Lifecycle Management
- Billing & Invoicing
- Cost-to-Completion Tracking
Top 10 Supply Chain Cost-To-Serve Analytics Software
1. Oracle Hyperion Planning
Oracle Hyperion Planning includes budgeting/forecasting, financial reporting, project financial planning, data relationship management, and more innovative features. Oracle has annual revenue of $2,147.5 million and 196,083 employees.
2. Supply Chain Guru
Supply Chain Guru from Coupa includes global sourcing management, order fulfillment, supplier risk management, sales, and operations planning. Coupa has annual revenue of $397.4 million and 2,741 employees.
EasyMetrics includes executive management, operations management, change management, labor forecasting, and more advanced features. EasyMetrics has annual revenue of $38 million and 57 employees.
Solvoyo includes demand forecasting, inventory management, supplier management, transportation management, and more valuable features. Solvoyo has annual revenue of $10.3 million and 71 employees.
TruePlanning from Price Systems integrates hardware, software, IT, assembly, and program management costs. Price System has annual revenue of more than five million dollars and more than 25 employees.
SpecBreak tracks all specifications for all equipment and associated documents. It includes approval workflow, change planning, change tracking, prioritization, task management, compliance management, and more helpful features.
Is software beneficial to the supply chain?
As we all know, traditional methods are not enough to attend to all your supply chain factors. Manual processes are effort and time-consuming, which costs more money. On top of that, manual processes can give out inaccurate data, which can cause interruptions in your supply chain management. That is why software is beneficial because it gives numerous solutions that improve all aspects of supplying operations.
Why is cost-to-serve analytics important?
Providing good services to customers is one way to gain their trust, a factor that can help in the growth and development of your company. However, it is essential to evaluate and compute the cost of the service you offer to your customers. Due to this situation, cost-to-serve analytics is introduced; to ensure reliable budgeting and forecasting of your services’ cost.
What is supply chain management?
Supply chain management is the practice of managing the supply chain operations to ensure operational efficiency and quality assurance. High-quality management of supplying operations is essential to ensure that all customer receive their requested supplies, ensuring the quality they expected. Supply chain management helps you enhance weak points and save money.
Providing customer service is a necessary gesture for businesses. Making your customers feel satisfied after doing business with you converts them into loyal customers. Although that is the fact, it is not a secret that providing service can be costly. That is why it is critical to use supply chain cost-to-serve analytics software to prevent profit loss and ensure quality assurance.
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