Doing business, you need to expect that meetings can be held everywhere. In other cases, it is natural for you or your team to go to business locations to process agreements and whatnots, which can be challenging with a lack of communication. That being the case, you will need virtual office phone software.
10+ Best Virtual Office Phone Software
1. Servetel
2. CallHippo
3. Zadarma
4. RingCentral
5. Freshdesk Contact Center
6. Phone.com
7. 3CX
8. Talkroute
9. AVOXI
10. Telnum
11. UniTel Voice
What is Virtual Office Phone Software?
Virtual office phone software is a technological tool with multiple advanced features and functionalities perfect for improving your communication system in your company. It is an innovative instrument allowing you and your whole organization to communicate and share data effectively and efficiently. This tool will eradicate communication complexities in your firm, leading to transparent collaboration processes. It is mobile and flexible, enabling cloud delivering conventional methods to run your company.
Benefits
Undeniably, virtual office phone software delivers impressive benefits and advantages to your company. As we all know, manual processes find it challenging to reach your company’s potential due to their lack. Virtual office phone software enables advanced tools which empower automation, machine learning, accurate data analytics, etc., ensuring you reach your goals.
Features
Features and functionalities are crucial aspects you need to analyze to choose the best software for your company. As you know, the software is expensive, a reason you need to research the software that caught your interests’ capabilities. That way, you can avoid investing in the wrong tool. You can check the software’s pros and cons from software comparison websites. You can also try free trials and versions to experience them firsthand. Features and functionalities determine the software’s quality. The following are features you might need to include:
- Meeting Management
- Alerts/Notifications
- Collaboration Tools
- Communication Management
- Third-Party Integrations
- Video Chat
- Video Conferencing
- Project Planning/Scheduling
- Presentation Streaming
Top 10 Virtual Office Phone Software
1. RingCentral
RingCentral includes workforce management, progressive dialer, queue management, call scripting, automated routing, and more helpful features. RingCentral has annual revenue of $1.5 billion and 5,768 employees.
2. Freshdesk Contact Center
Freshdesk Contact Center from Freshworks includes video conferencing, on-demand recording, contact management, call monitoring, and more contributive features. Freshworks has annual revenue of $338.5 million and 5,549 employees.
3. 3CX
3CX includes telemarketing management, file transfer, automated routing, call center management, contact management, and more advanced features. 3CX has annual revenue of $58.3 million and 163 employees.
4. Phone.com
Phone.com includes call scheduling, virtual voicemail, file sharing, international calling, mobile access, and more logical features. Phone.com has annual revenue of $40.7 million and 261 employees.
5. AVOXI
AVOXI includes communication management, voice customization, an inbound call center, on-demand recording, callback scheduling, and more logical features. AVOXI has annual revenue of $23.8 million and 153 employees.
6. Telnum
Telnum includes CRM integration, analytical reports, outgoing call tracking, predictive dialer, employee directory, email support, and more contributive features. Telnum has annual revenue of $23.8 million and 153 employees.
7. CallHippo
CallHipo includes agent interface, contact management, telemarketing management, outbound call center, quality management, and more valuable features. CallHippo has annual revenue of $6.2 million and 19 employees.
8. Servetel
Servetel includes call list management, campaign management, call monitoring, queue management, voice recognition, and more advanced features. Servetel has annual revenue of $6 million and 29 employees.
9. Talkroute
Talkroute includes online voice transmissions, recording, voicemail transcription, automatic call distribution, call transfer, and more valuable features. Talkroute has annual revenue of more than $5 million and more than 25 employees.
10. Zadarma
Zadarma includes third-party integrations, task management, call center management, fax management, video conferencing, and more innovative features. Zadarma has annual revenue of $4.9 million and 15 employees.
FAQs
Why is communication important?
Connection and understanding are essential when running a business. Communication is an element in exchanging ideas and strategies with your business team and generating wise decisions continuously. It also allows you to gather further detail regarding the trend analysis and other critical business development factors. That way, you can build relationships with your employees and customers.
What is a virtual chat room?
A virtual chat room allows you to discuss with your team online conveniently and efficiently. It is the modern world. People use technological tools to accomplish various tasks and projects, especially with the ongoing covid 19 with the work from home arrangement being executed. A virtual chat room can invite multiple attendees and have slides and screen-sharing features.
What is employee management?
Employee management is an activity allowing companies to understand and control their employees. Employees have various assignments, productivities, and concerns that need high-quality administration to ensure flawless and fluid operations and top-quality performance. Good employee management ensures you have impressive governance of your employees and business operations, leading to improved operational speed and efficiency.
Communication is essential in the business industry as it allows business people and customers to connect and satisfy each other’s demands. Since the traditional communication system has limits, it is best to use virtual office phone software. With this technology partner, you can guarantee effective communication even if you or your team are anywhere.
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