Companies need to monitor the way VoIP calls are being used in their company premises. With VoIP monitoring software, companies can manage and monitor their VoIP systems effectively. Here are some of the best VoIP monitoring tools available right now.


15+ VoIP Monitoring Software

1. PRTG

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Rating: 5/5

Price: $1,750/year

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2. Wireshark

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Rating: 5/5

Price: Custom

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3. Catchpoint

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Rating: 4.7/5

Price: Custom

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4. Solarwinds VoIP and Network Quality Manager

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Rating: 5/5

Price: FREE

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5. Fathom Analytics

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Rating: 4.8/5

Price: FREE

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6. Tivoli Carrier NetCool VoIP Manager

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Rating: 4.3/5

Price: Custom

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7. ReliaTel

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Rating: 5/5

Price: Custom

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Rating: 5/5

Price: $30/month

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9. Empirix xCentrix

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Rating: 4.3/5

Price: Custom

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10. Cyara

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Rating: 5/5

Price: Custom

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11. Streamgroomer

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Rating: 5/5

Price: Custom

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12. Guavus-IQ

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Rating: 4.3/5

Price: Custom

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13. Site24x7

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Rating: 5/5

Price: $7.41/month

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14. VoIP Detective

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Rating: 5/5

Price: FREE

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15. Obkio

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Rating: 5/5

Price: FREE

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16. ThousandEyes

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Rating: 5/5

Price: FREE

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What Is VoIP Monitoring Software?

VoIP monitoring software is monitoring software that allows companies to monitor the VoIP calls made by their employees within their companies. The software also allows companies to manage their VoIP systems in the company by analyzing for problems in the network and resolving them for a smooth VoIP calling experience for everyone in the company.

Benefits

VoIP monitoring software helps companies to keep track of the performance of their VoIP networks. These tools in the software allow them to detect any issues in their VoIP networks and resolve them. The VoIP monitoring tools also measure the stability of their VoIP networks and whether it’s capable to carry multiple VoIP calls at once. The software can also allow users to manage their VoIP traffic made within the company. The software can also help companies to monitor VoIP calls made by their employees. The software also can potentially record VoIP calls for various purposes such as quality assurance training. The software also helps companies provide data visualizations for these users as it helps companies to understand the performance metrics of their VoIP system.

Features

VoIP monitoring software allows users to monitor the performance of their VoIP system within their company. The SIP monitoring tools also allow users to create a baseline to generate network performance metric data of their VoIP network performance. The software should also be able to alert users if a VoIP network isn’t functional or deviates from its programming established in the baseline. The software should also be able to generate solutions to resolve VoIP performance issues. The software should provide data visualization tools to visualize network performance data.

  • Monitor performance of VoIP system
  • Establish a baseline for network performance metrics
  • Alert users of failures in VoIP networks
  • Generate solutions to resolve VoIP performance issues
  • Data visualization tools

Top 10 VoIP Monitoring Software

1. ReliaTel

ReliaTel provides a business communication software that is reliable and provides unifying capabilities that make it easier for companies to monitor their VoIP systems. ReliaTel is owned and operated by Tone Software, which the parent company has 70 employees and earns a revenue of $11 million.

2. Solarwinds VoIP and Network Quality Manager

Solarwinds VoIP and Network Quality Manager’s VoIP and network quality manager software allows companies to perform a deep critical analysis on their VoIP networks with WAN performance insights. Solarwinds has 2,818 employees and earns annual revenue of $1 billion.

3. ThousandEyes

ThousandEyes integrates with Cisco-powered networks to help companies to generate actionable visibility insights. ThousandEyes has 400 employees and earns a revenue of $84 million.

4. Guavus-IQ

Guavus-IQ provides an artificial intelligence software powered data analytics software that helps companies automate their network operations systems. Guavus has 197 employees and earns annual revenue of $44.1 million.

5. Catchpoint

Catchpoint provides companies with advanced user experience software that allows users to manage their digital experience with ease. Catchpoint has 296 employees and earns annual revenue of $35.2 million.

6. PRTG

PRTG’s network monitor software allows users to visualize their IT infrastructure and resolve issues with ease. PRTG is owned and operated by Passler, which the parent company has 97 employees and earns a revenue of $22 million.

7. Fathom Analytics

Fathom Analytics’ website analytics software allows companies to have insightful insights on their websites without compromise. Fathom has 69 employees and earns annual revenue of $6.1 million.

8. Site24x7

Site24x7 provides monitoring software that allows them to analyze the availability of their networks in its all-in-one monitoring system. Site24x7 has 6 employees and earns annual revenue of $900,000.

9. Obkio

Obkio provides network monitoring performance software that enables companies to manage their networks effectively. Obkio has 6 employees and earns annual revenue of $870,000.

10. Streamgroomer

Streamgroomer helps companies monitor and regulate their web traffic in their WAN networks with its band management network software.

FAQs

What happens if the VoIP system isn’t functional within the VoIP monitoring software?

VoIP monitoring software should be able to alert users if the VoIP application system isn’t functional through alert notifications software capabilities. Because of the software’s data visualization capabilities, it can help contextualize the understanding of performance metrics when it evaluates these failures.

Is VoIP monitoring software like other monitoring software?

VoIP monitoring software has similar functionality to other monitoring software. However, other monitoring software focuses on the general management and monitoring of entire network systems while VoIP monitoring software focuses more on monitoring VoIP systems and applications.

How much does VoIP monitoring software cost?

Pricing for VoIP monitoring software can range from free to $1,750 per year, with some software offering custom pricing. Pricing for VoIP monitoring software varies depending on the features available and the intended users. Small companies may benefit from low-cost earned VoIP monitoring software while large companies may benefit from high-cost VoIP monitoring software.


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