Warranties are customer incentives that make customers feel assured. However, warranties can also lead to profit loss when your product breaks down fast enough and can also be due to fraud. Luckily, you can use warranty management software to help you manage warranties and check the cause of the breakage to permit a warranty.
13+ Warranty Management Software
1. Pega Platform
3. IFS Cloud
5. Onsite HQ
6. A1 Tracker
12. SalesBabu CRM
What is Warranty Management Software?
Customers love it when they buy things with a warranty. It makes them feel a sense of relief when the product breaks down in a short span. Plus, a warranty also demonstrates that your company is confident that your products are reliable and high-quality. Although, you can acquire customer satisfaction with warranties. You have to put in mind that fixing stuff costs money. That is why it is essential to assess your broken products to ensure it is not a cause of fraud. Execute high-quality assessment with warranty management software. Such a tool provides innovative features and functionalities, giving accurate data analysis leading to more improved decisions.
Warranty management software offers numerous benefits and advantages to your company. Aside from assisting you in protecting your company from fraud, it can also help your employees improve job performance and achieve more efficient operations. Given that, you can increase your productivity and ensure quality assurance beneficial to your customers and company.
When choosing software, features and functionalities are factors you need to evaluate to see whether it is reliable and capable enough to be your technology partner. Various technology companies that developed warranty maagement software offer numerous features and functionalities that make them stand out from the competition. You can take a look at the reviews about the pros and cons of the software. You can also try their free versions or trials to experience them firsthand. The following are features you should consider in your research:
- Automated Routing
- Collaboration Tools
- Risk Management
- Marketing Automation
- Mobile Access
- Email Marketing
Top 10 Warranty Management Software
1. Pega Platform
Pega Platform from Pegasystemsincludes business process control, collaboration tools, process modeling and designing, reporting/analytics, and more innovative features. Pegasystems has annual revenue of $872 million and 6,014 employees.
2. IFS Cloud
IFS Cloud includes employee scheduling, equipment tracking, dispatch management, electronic signature, and more advanced features. IFS has annual revenue of $814.9 million and 5,620 employees.
BQUADRO developed by ST includes assignment management, calendar management, agile methodologies, and more contributive features. ST has annual revenue of $30.6 million and 134 employees.
ServicePower includes job management, inventory management, work order management, and more advanced features. ServicePower has annual revenue of 21.6 million and 149 employees.
ScalePad includes eligibility verification, product registration, service management, warranty tracking, and more valuable features. ScalePad has annual revenue of $12 million and 60 employees.
6. A1 Tracker
A1 Tracker from A1 enterprise includes case management, audit management, claims tracking, customer management, and more valuable features. A1 enterprise has annual revenue of more than five million dollars and more than 25 employees.
7. Onsite HQ
Onsite HQ includes maintenance scheduling, portfolio management, document management, and more helpful features. Onsite HQ has annual revenue of more than five million dollars and more than 25 employees.
FieldEZ from FieldEZ Technologies includes appointment scheduling, billing and invoicing, license/contract management, and more valuable features. FieldEZ Technologies has annual revenue of $4.5 million and 31 employees.
Metasystems includes customer relationship management (CRM), purchase order management, quality management, and many more innovative features. Metasystems has annual revenue of $3.2 million and 22 employees.
InsightPro includes policy management, mobile access, contact database, product registration, and more advanced features. InsightPro has annual revenue of more than a million dollars and more than ten employees.
Why is warrant important in business?
Some companies offer warrants to acquire customer satisfaction. A warrant makes your customer feel relieved that whenever the product they bought broke down in a short amount of time the company will fix it for free. It is a pledge to assure the customers that you provide high-quality goods and services.
Is the software in warrant management beneficial?
Since it is the technology era, manual processes would not suffice. On top of that, manual processes are prone to overlooks that can lead to complications. With warranty management software on hand, you can obtain accurate data analytics, improving decision-making processes. It can also help your team acquire operational efficiency.
Why is high-quality warrant management crucial?
Poor warranty management can lead your company to a tight position or even worse scenario. For this reason, high-quality warranty management is essential to ensure that the company’s assets remain intact and not damaged by recklessly giving out warranties. With this method, you can satisfy your customer while securing your asset’s stability.
Warranty can make the customer happy. However, you have to remind yourself that business is not giving out free services. Plus, frauds are always in the corner. That is why using warranty management software is necessary to obtain convenient and cost-effective methods. With this tool, you can improve communications, time management, and an overall positive customer experience.
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