Theophrastus said that “time is the most valuable thing a man can spend”. As such, we should spend our time wisely on the most important tasks we have to do. Whether it’s booking a company meeting or scheduling an appointment with a client, it’s important for companies to keep up with appointments through good time management practices. However, when it comes to changing the details of an appointment, how can consumers inform businesses about these changes? How can consumers even book their appointments in the first place? Fortunately, these appointment reminder programs are designed to help businesses with their appointments for the day. Let’s take a look at some of the best appointment reminder software available.
13+ Appointment Reminder Software
1. Acuity Schedulings
11. Mobile Text Alerts
What Is Appointment Reminder Software?
As the name suggests, appointment reminder software is a time management system that reminds customers and employees of their upcoming appointments that they must attend. The process of sending these reminders is usually automatic through a message through various channels such as SMS, push notifications, instant messaging, e-mail, or even phone calls.
Having an automated appointment reminder software saves so much time for both the customer and the businesses. Businesses won’t have to manually schedule important appointments and go through the hassle of finding the available timeslot for their customers. The software can do this same process with just a few simple clicks that shouldn’t take more than five minutes. The software also gives the customers a choice to book at the available timeslots that is preferable to them. After this, customers are be subscribed to updates and reminders about their appointment in their preferred channel. Through this, businesses and customers can respond to each other easier which is helpful in case customers decide to change the details of the appointment or cancel them.
- Easy, quick booking of appointments for the businesses and the customers
- Easy customer communication
- Customers and businesses are notified of updates regarding their appointment
Appointment reminder software must have a calendar integrated into their ecosystem, whether it’s through a third-party calendar software such as Google Calendar or through its own calendar software. It’s one of the essential features of appointment reminder software as it’s where a list of all booked appointments can be seen. Another essential feature is the ability to send customers and employees reminders about their appointments through various channels. Businesses should also be able to view the contact details of the customer as well as changing the details of the appointment, which includes the ability to postpone or cancel.
- Integrated calendar through a third-party calendar software or its own calendar software
- Masterlist of all booked appointments
- Send reminders and other updates about their appointments to customers and employees
- View and manage contact details of the customers
- Edit details of the appointments, including postponing or canceling them.
Top 10 Appointment Reminder Software
1. MessageDesk (formerly SnapDesk)
MessageDesk assures its clients with ease of mind with its smart and easy messaging system between businesses and customers. Founded in 2018, their company was founded as SnapDesk before changing its current name in 2021 and went on to earn $840,000 in revenue in the same year.
Doodle wants their clients to skip “the guessing game” of who is free or unavailable with their fast time management features that give employees and other attendees a chance to determine the time and date of the meeting based on their availability, which organizers will use this feedback to schedule an appointment. The company was founded in 2007 and has employed 134 people.
YouCanBook.me lets their client’s employees create their own “booking page” based on the information from their third-party calendar software so their fellow employees and customers can check for their availability for appointments. The company was founded in 2011 and has 11 employees.
4. Acuity Schedulings
Acuity Schedulings acts as the 24/7 artificial intelligence software secretary for their clients as customers book their appointments based on the availability of Acuity’s clients. Founded in 2006, the company has 36 employees and was acquired by SquareSpace in 2019.
Founded in 1998, ReminderCall gives their clients various functions to communicate with their customers such as reminding them of their appointments through SMS or phone call, and works seamlessly with various software such as Google Calendar.
Founded in 2010, Apptoto says that they were able to eliminate no-shows and late appointees by 90 percent with their features that allow their clients to send automated. fully-customizable reminder and confirmation requests to various channels.
AppointmentPlus helps their clients manage both live and online bookings with features that emphasize abiding by the COVID-19 protocols such as social distancing. The company was founded in 2001 and has over 137 employees.
Demandforce promises their clients a great booking system that will ensure to create loyal customers with features such as reaching their customers through SMS. The company was founded in 2011 and has employed over 117 people.
Founded in 2005, Text-Em-All offers clients mass messaging tools and scheduled tools that will assist them to notify their customers about their appointments.
10. Mobile Text Alerts
Founded in 2011, Mobile Text Alerts gives their clients tools to communicate with their customers that they said will ensure a 99% read rate through SMS.
Does appointment reminder software help increase my business’ reputation?
Yes. Having an appointment reminder software integrated into your business will build a positive reputation among customers for its reliability to respond to feedback and communicate with their customers. Customer communication is crucial in building a good image with your potential customers.
There is various appointment reminder software that is available for free or for purchase. Which one should I go for?
Every appointment reminder software works differently and they have unique features that a competing software doesn’t have. It’s best to pick the software with features that best suits the nature of your operations as a business.
Why is it important for appointment reminder software to integrate with third-party calendar software such as Google Calendar?
While some appointment reminder software has its own calendar software integrated into its ecosystem, it’s more convenient to pick an appointment reminder software that can utilize third-party calendar software. Employees and customers would be able to see their appointments automatically scheduled in their personal calendars without manually inputting that appointment themselves.
It’s good business to remind their customers that they have an appointment. Time is money, so the most important thing about having an appointment reminder software integrated into a business’s ecosystem is that it helps ensure that potential revenue is not wasted by no-shows and latecomers. It also can foster smooth internal communication as employees can see each other’s schedules without having to guess about their availability for a meeting.
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