24+ Business Customer Support and Management Software

In business, regardless of the kind or the industry one is in, customers create a huge impact on the growth and value of the business. Customers often dictate the path businesses go to, and create decisions based on these human assets. With this, businesses go above and beyond to cater to the needs of their customers. This is where Business Customer Support and Management Software comes in.

Read the full article to know more about this software, its benefits, its software, the top 10 software products available in the market, and the answers to the frequently asked questions.

1. Zoho Creator

zoho creator

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Rating: 4/5

Price: $13.43/month

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2. Mailgun

mailgun

Details

Rating: 4.5/5

Price: $35/month

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3. Sendgrid

sendgrid

Details

Rating: 5/5

Price: FREE

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4. Mailshake

mailshake

Details

Rating: 4.7/5

Price: $59/month

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5. UseResponse

useresponse

Details

Rating: 5/5

Price: $149/month

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6. HubSpot

hubspotss

Details

Rating: 5/5

Price: $45/month

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7. Highrise

highrise

Details

Rating: 4.5/5

Price: Custom

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8. Mandrill

mandrill

Details

Rating: 5/5

Price: FREE

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9. Teamwork

teamwork

Details

Rating: 5/5

Price: FREE

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10. Guesty

guesty

Details

Rating: 4.8/5

Price: Custom

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11. Amazon Polly

amazon polly

Details

Rating: 5/5

Price: Custom

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12. Infusionsoft

infusionsoft

Details

Rating: 5/5

Price: $40/month

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13. Queue-It

queue it

Details

Rating: 5/5

Price: Custom

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14. Janrain

janrain

Details

Rating: 5/5

Price: Custom

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15. Qminder

qminder

Details

Rating: 5/5

Price: $429/month

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16. BLUE

blue

Details

Rating: 5/5

Price: FREE

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17. Inbenta

inbenta

Details

Rating: 5/5

Price: Custom

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18. Surfly

surfly

Details

Rating: 5/5

Price: $30.61/month

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19. Userpilot

userpilot

Details

Rating: 4.7/5

Price: $119/month

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20. Appreviws

appreviws

Details

Rating: 5/5

Price: Custom

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21. Wootric

wootric

Details

Rating: 4.7/5

Price: $89/month

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22. TheBookingButton

thebookingbutton

Details

Rating: 5/5

Price: FREE

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23. Liquid

liquid

Details

Rating: 4.6/5

Price: $94.21/month

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24. PowerReviews

powerreviews

Details

Rating: 4.7/5

Price: $75/month

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25. Urban Airship

urban airship

Details

Rating: 4.7/5

Price: Custom

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What is Business Customer Support and Management Software?

Business Customer Support and Management Software is a platform that can be used to manage communication with customers. This software provides customer service solutions to manage customers’ daily habits, track customer interaction, develop customer relations, and grow your business to become proactive to customers. Using this software also provides strategies and practices to leverage business operations.

Benefits

Business Customer Support and Management Software is proven to aid business organizations in their pursuit to provide quality services to their customers. This software makes business operations convenient and effective. Using this will allow customers to develop and retain trust in the business.

Features

Business Customer Support and Management Software is equipped with many different tools, functionalities, and features to maximize its use. Among the common ones are CRM, data management, communication tools, customer service, multichannel support, data analysis management, and so much more.

More benefits and features are on the list below. Be sure to check on them to find out the best one for you.

Top 10 Software

1. Zoho Creator

Giving the best customer experience your customers deserved here at Zoho Creator. This software improved customer experience across different channels. Zoho Creator is trusted by Agoda, Hostel, Air Panama, and Bose.

2. Mailgun

Mailgun is an email service for developers that can be enjoyed for only 35 USD per month. This software offers a transactional email API service for some of the world’s best brands like Microsoft, Dell, Lyft, and Four Season.

3. Sendgrid

The email delivery service you can enjoy— Sendgrid. This software makes email sending easier and better than other platforms. They serve over 80,000 customers and deliver their email needs.

4. Mailshake

Sales engagement and automation? all in one software— Mailshake. This software automates emails, gain visibility on all leads, track lead, power through cold calls, and be present everywhere. Mailshake is trusted by The Blueprint, Copypress, Sleeknote, and FundRocket.

5. UseResponse

All-in-one support suite— UseResponse. This perfectly rated software can be enjoyed for only 149 USD per month. UseResponse has feedback software, help desk software, knowledge base software, and live chat messenger.

6. HubSpot

Inbound marketing, sales, and service software all rolled into HubSpot. This CRM software platform offers a marketing hub, a sales hub, a service hub, a CMS hub, and an operations hub.

7. HighRise

The leading mobile metaverse— HighRise. This software engages the community and brings digital ownership to a new improved level.

8. Mandrill

Transactional emails made easy with Mandrill! This software allows email to reach the right inboxes at the right speed. Mandrill offers deliverability, analytics, support, and flexibility.

9. Teamwork

A perfectly rated and free-to-use project management software? Teamwork makes that work! This software motivates teams to give their 100% and more. Teamwork as a team and project management software is trusted by the world’s best like Disney, PayPal, Netflix, Spotify, and Panasonic.

10. Guesty

The leading property management platform— Guesty. This software provides customer service solutions for your rental business. Guesty offers a unified inbox and a one-stop shop.

FAQs

Who uses Business Customer Support and Management Software?

Business Customer Support and Management Software is used by all types and kinds of businesses, customer support teams, and customer service professionals.

Why is Business Customer Support and Management Software essential?

As the famous saying goes, customers are always right. This software provides customers the support they need, this will also help businesses create informed business decisions by analyzing and managing the data gathered from the customers.

Is Business Customer Support and Management Software for free?

Business Customer Support and Management Software is reasonably priced at different price points, some offer free usage on their basic services, and others have free trial offerings at limited time.

 

Give excellent customer support and create informed business decisions with the help of Business Customer Support and Management Software now! Be sure to check on the full list to discover the best one for you.

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