The world feels like a small world thanks to social media. But at the same time, it still feels massive and easy to be lost when you don’t have the right digital community space to be in. With online community management software, companies and professional users can help establish an online community easily that can help them bring in engagement. Here are some of the best community management software.
20+ Online Community Management Software
3. Mighty Networks
4. Higher Logic Online Community
6. InSided Online Community Platform
14. Khoros Communities
17. Wild Apricot
21. Website Toolbox Forums
What Is Online Community Management Software?
Online community management software is a user-generated content software where users interact with fellow users in shared digital spaces. The online community management system allows users to share content with fellow users who have common interests, which they can engage each other through commenting and messaging.
Online community management software allows companies to establish a communication system between users to help enrich content being made in these digital spaces through user-generated content. With these community management tools, companies and users can establish a digital online community about a particular topic and interest in which they can find fellow users with a common interest which helps create a highly engaging interactive environment in these platforms.
The community management platform software also provides opportunities for companies to promote their products and services related to the users’ common interests. Besides the business opportunities, the community association management software also encourages healthy discourses taking place to make their communities and outside of it a better place for everyone.
Online community management software should provide tools to companies to establish a digital space for discussion for users to engage. These include content creation tools that allow for the user-generated tool to be made, as well as comments to create reactions and instant chat messenger software tools that allow users to private message each other. The community association management systems also provide data analytics software tools to help businesses gauge and determine user satisfaction in the digital spaces. The software also includes administrative moderation tools that allow the digital spaces’ moderators to monitor content being posted in these digital spaces, which can bring down inappropriate content that may break the rules or offended the users of the said digital space.
- Facilitating and managing digital spaces
- Content creation tools
- User-generated content tools
- Data analytics tools
- Moderation tools
Top 10 Online Community Management Software
PeerBoard provides a modern community management software for startup companies that allows them to foster an engaging digital space full of knowledge. PeerBoard is owned and developed by Circles Collective, which the parent company has around 25 employees and earns a revenue of around $5 million.
Ning’s community management software allows companies to create their own social network that has integration with the big social media platforms. Ning has 391 employees and earns annual revenue of $56.7 million.
Tribe empowers businesses with their business community management software that allows them to customize their business communities. Tribe has 96 employees and earns annual revenue of $24 million.
4. InSided Online Community Platform
InSided Online Community Platform allows marketers to create branded communities that help them engage with their target audience powered by brand management. InSided has 97 employees and earns annual revenue of $18 million.
Hivebrite enables companies to build their own digital community space with its all-in-one online community management software that is easy to set up and customize. Hivebrite has 82 employees and earns annual revenue of $11.9 million.
6. Mighty Networks
Mighty Networks allows businesses to create their own community that includes attractive features such as membership management software, customer loyalty program software, and event management software. Mighty Networks has 65 employees and earns annual revenue of $7 million.
Mobilize enables users to build their own digital communities that help bring in users and allow them to achieve their desired results. Mobilize has 29 employees and earns annual revenue of $4.2 million.
8. Wild Apricot
Wild Apricot allows companies to organize and automate all of their digital spaces in their centralized online community management software. Wild Apricot has 22 employees and earns annual revenue of $3.2 million.
ProBoards allows users to create community forums for free through their forum builder software. ProBoards has 9 employees and earns annual revenue of $1.3 million.
10. Website Toolbox Forums
Website Toolbox Forums’ forum builder software allows companies to create clean-looking forums that attract users and engage them.
What is the difference between online community management software and social media networks software?
While both software may have similar features, they both differ in the extent of their reach to users and the owner of the software. Online community management software allows companies and professionals to create their own digital space however they like, free from the limits and control of big social media networks such as Facebook which they have more hands in social networks software.
How can moderators avoid witnessing a decisive and controversial digital community through online community management software?
While online community management software provides tools moderators need to eliminate toxic elements of these digital communities, tools alone cannot solve the problem alone. Moderators must be strict on the posts being created on these platforms as well as taking action on users who have repeated offenses, which requires a huge commitment. Having this commitment would allow online communities to remain toxic free as much as possible.
How much does community management software cost?
Pricing for community management software usually ranges from free to $1,499 per month, with custom pricing available for some software. Pricing for community management software varies depending on the features available. Small companies may benefit more from low-cost community management software while large companies may benefit more from high-cost software.
Companies have a great opportunity of engaging with their customers with online community management software that also allows customers to interact with each other over their common topics!
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