10+ Best Call Forwarding Software for Windows, Mac, Android 2022

When a company handles so many calls, sometimes re-routing calls is better to allow the company to continue helping the customer. With call forwarding software, companies can easily re-route calls to the next person available for continued service. Here are some of the best call forwarding software available right now.

10+ Best Call Forwarding Software

1. Servetel

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Rating: 5/5

Price: FREE

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2. CallHippo

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Rating: 4.8/5

Price: $15/month

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3. MyOperator

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Rating: 5/5

Price: $33.76/month

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4. Avaya

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Rating: 4.4/5

Price: $4.99/Month

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5. FreeCallTracking AI

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Rating: 5/5

Price: $9.99/Month

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6. Zadarma

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Rating: 5/5

Price: FREE

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7. SparkTG

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Rating: 5/5

Price: Custom

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8. Exotel

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Rating: 4.8/5

Price: $74.92/month

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9. Adversus

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Rating: 5/5

Price: $105.49/month

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10. Tresta

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Rating: 5/5

Price: Free

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11. Avoxi

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Rating: 5/5

Price: Custom

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What Is Call Forwarding Software?

Call forwarding software is a call management software where users can re-direct callers to a different number without ending the call. The software allows users, especially agencies, to keep the callers in the call by transferring calls to a different person under the same number.

Benefits

Call forwarding software allows users to transfer calls to different contacts for various reasons. Such reasons could include the unavailability of the person they are trying to contact, or the initial contact person does not have enough expertise to help the caller. The software also allows users to mitigate the overwhelming number of calls being delivered to them by transferring calls to the next available person. The call forward software allows users to automatically transfer calls without the need for human intervention, making it easier to mitigate calls without manual intervention. The software can potentially help increase customer satisfaction with this effective phone system that won’t leave customers disappointed or unsatisfied. The software also ensures users won’t lose a chance to communicate with their customers. The software is also highly reliable as backup software when receiving calls.

Features

Call forwarding software should provide users to create and managed pre-defined calling situations based on their preferences through call flow designer tools. The software should also provide call routing software tools that allow users to re-route the number without ending the call. The call forwarding comdial software should also allow agencies to assign designated agents to take certain calls based on their skills and expertise to help out callers. The software should also provide automated call redirection tools to allow the software to automatically re-route calls to contacts who are available to communicate with the caller. The call forwarding software for home-based businesses should also provide text messaging software capabilities that allow users to reach out to their calls via SMS if possible.

• Create and manage pre-defined calling scenarios
• Call flow designer tools
• Call routing tools
• Assign designated agents
• Automatically re-route calls
• SMS capabilities

Top 10 Call Forwarding Software

1. Adversus

Adversus helps callers improve the way they accept outbound calls that help them make better decisions on interacting with their customers. Adversus has around 25 employees and earns a revenue of around $5 million.

2. MyOperator

MyOperator provides an all-in-one call management software that is based on the cloud that helps them manage their outbound calls. MyOperator has 243 employees and earns annual revenue of $79 million.

3. Exotel

Exotel helps empowers its remote employee teams to power its operations with its sales and support management software that has voice call and SMS messaging capabilities. Exotel has 321 employees and earns annual revenue of $65.2 million.

4. Avoxi

Avoxi helps companies reach out to their customers globally through localized ways. Avoxi has 153 employees and earns annual revenue of $23.8 million.

5. CallHippo

CallHippo’s virtual phone software is easy to use thanks to its class support features such as call tracking and speech analytics. CallHippo has 19 employees and earns annual revenue of $6.2 million.

6. Servetel

Servetel helps companies facilitate the remote working of their employees with their cloud communications software that is seamless for remote employees to use. Servetel has 29 employees and earns annual revenue of $6 million.

7. Tresta

Tresta provides business communication software that is simple for companies to manage their calls. Tresta has 48 employees and earns annual revenue of $5.1 million.

8. FreeCallTracking AI

FreeCallTracking AI helps companies to keep track of their calls with its call tracking software that is powered by artificial intelligence. FreeCallTracking AI has around 25 employees and earns a revenue of around $5 million.

9. SparkTG

SparkTG’s telephony software is powered by the cloud which helps them manage their enterprise calls effectively. SparkTG has around 25 employees and earns a revenue of around $5 million.

10. Zadarma

Zadarma’s VoIP software helps companies accelerate their business with its extensive phone system tools with minimal hardware needed. Zadarma has 15 employees and earns annual revenue of $4.9 million.

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