System failures can affect your workflow. That’s why it’s imperative to monitor your IT systems in order to reduce downtime and reduce potential damage. And, most importantly, ensure a smoother workflow for everyone.
How is that possible? With IT alerting software, you can easily monitor systems for poor performance through a multimedia notifications system.
Looking for the best IT alerting software? We’ve listed out some for you. Check our list below!
12+ IT Alert Management Software
1. PagerDuty
2. OpsGenie
3. XMatters
4. DERDACK Enterprise Alert
5. Splunk On-Call
6. Everbridge IT Alerting
7. AWS Security Hub
8. Moogsoft
9. AlertOps
10. ManageEngine AlarmsOne
11. Zenduty
12. SendQuick OnCloud
13. Spyderbat
What Is IT Alert Management Software
IT alerting software conducts IT system monitoring to be on the lookout for poor performance, infrastructure issues, and other IT management issues. This software then delivers notifications regarding IT systems failures via email, SMS, and other means of communication. The goal of these solutions is to identify issues within their networks, IT infrastructure, and other IT systems to reduce downtime and prevent potential damage.
Benefits
Communication is essential in achieving successful IT incident management. This is why IT alerting software is here to streamline communication by providing a unified system where tailored messages can reach each of the main groups you need to talk to. Having all these achieved, IT alert management system can speed up resolution time, create conference lines immediately, set up auto-escalation paths, reach your team even when your own systems are down, and target specific messages to different groups. And since this software delivers notifications on various communication channels, you can let your team select their preferred means of communication.
Features
– Multi-user alerting / group alerting
– Transmit alerts over multiple channels (e.g. via SMS, email, etc.)
– On-call scheduling, escalation policy management
– Role-based scheduling & workforce self-serve schedule management
– Live call routing, route to mobile device
– Incident automation, alert suppression & configurable rules
– Incident classification for noise suppression (distinguish emergency from non-emergencies)
– Incident information, alert annotation (e.g. images, data) included in alerts
Top 10 IT Alert Management Software
1. Dynatrace
Dynatrace offers software intelligence to simplify cloud complexity and accelerate digital transformation. This all-in-one platform enables automatic and intelligent observability at scale to deliver precise answers about the performance of applications, the underlying infrastructure, and the experience of all users to enable organizations to innovate faster, collaborate faster, and deliver more value with less effort.
2. PagerDuty
PagerDuty is a leading digital operations management solution trusted by organizations of all sizes to help them deliver an excellent digital experience for customers, every time.
3. Freshstatus
Freshstatus is a status page and incident communication software to allow the creation of hosted and branded status pages in just a click. Freshstatus helps you manage incidents and communicate status updates in real-time with your teams and customers.
4. Datadog
Datadog is a data security, analytics, and monitoring platform for developers, IT operations teams, security engineers, and business users in the cloud age. This SaaS platform integrates and automates infrastructure monitoring, application performance monitoring, and log management to provide unified, real-time observability of our customers’ entire technology stack.
5. xMatters
xMatters is a service reliability platform that helps DevOps, SREs, and operations teams to rapidly deliver products at scale by automating workflows and ensuring infrastructure and applications are always working.
6. Jira Service Management
Jira Service Management empowers Dev and Ops teams to collaborate at high-velocity so that they can respond to business changes and deliver excellent customer and employee service experiences fast.
7. Centreon
Centreon provides enterprise IT monitoring solutions in accordance with industry-standard open source. Centreon makes $12.9M in revenue per year and has 105 employees.
8. Uptime.com
Uptime.com is recognized as one of the world’s best web monitoring solutions. Uptime.com continues to provide peace of mind to thousands of customers like Apple, Microsoft, IBM, Palo Alto Networks, Kraft, and BNP Paribas who trust us to monitor the performance, health, and downtime of their websites, applications, and infrastructure.
9. Squadcast
Squadcast is an easy-to-use, end-to-end incident response platform that helps teams adopt SRE best practices to maximize service reliability, drive innovation, and deliver excellent customer experiences.
10. OnPage
OnPage is an incident alert management tool that escalates critical notifications to the right person on call to remediate critical events. This alerting platform ensures critical alerts are never missed with Alert-Until-Read capabilities, dynamic digital schedules, escalation criteria, incident reports, redundancies, and more.
FAQs
What Should I Look for in an IT Alerting Software?
– IT systems monitoring capabilities
– Incident alerts automation
– Notification delivery to system administrators
How Much Does IT Alert Management Software Cost?
Most IT alert management tools are available via a per-user monthly or annual subscription, ranging from roughly $10 per month to $30 monthly per year. This will depend on the number of integrations available and feature breadth.
What Are Alert Monitoring Tools for?
Monitoring tools, or observability solutions, are designed to track the status of critical IT apps, networks, infrastructures, websites, and more.
Identifying issues before they get out of hand has a dramatic impact on your business bottom line. This is why IT alerts serve as your first line of defense against system outages or changes that can turn into major incidents. With its automated monitoring capabilities, IT alerting software generates alerts for outages and risky changes fast so that your IT teams can minimize downtime and costs along with it.
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