Managing orders efficiently entails complex processes and involves plenty of sales channels throughout the process. If you want to achieve your daily outcomes, you need to spend most of your time and invest your energy into overseeing the order-to-cash lifecycle, or at least that is how it should play out if you choose to do it conventionally. Nowadays, with robust order management software, you can complete these said complexities with just a few clicks and swipes. That said, secure your very own modern solution as early as now to start experiencing its benefits.
14+ Order Management Software
3. Salesforce Commerce Cloud Order Management
5. SAP Commerce Cloud (formerly SAP Hybris)
6. IBM Order Management
13. Quickbooks Commerce
What Is Order Management Software?
Order management software is a digital solution designed to help eCommerce businesses deal with the complexities of every phase involved in the end-to-end processes of receiving orders and fulfilling them. This software unifies the necessary order processing functionalities and integrates data analytics in one interface, giving users a more centralized view and better control. It tracks orders and manages tasks across varying sales channels helping users operate better.
Also, it has a database that functions to store order history and organize other essential data about clients and the business. With this software solution, you can make the transaction smoother and seamless by allowing online payments and offering other flexible payment options.
With this software aiding you with your daily operations, you can minimize the possibility of errors or any challenge in the process. Also, it allows you to monitor and track inventory levels, improving your inventory control practices. In addition, with its workflow automation capabilities, you can reduce manual and menial work and manage repetitive tasks more productively.
To ensure that you decide on the order management software most suited for you, you need to equip yourself with knowledge regarding the trends in this software category and know what to look for in one. The software market has no shortage of available digital solutions for order management, and in fact, provides a lengthy list of available choices. When filtering them, one thing to remember is to consider essential factors, such as their compatibility with the size of your online business and whether or not they support the digital devices you prefer to use. Also, consider the features mentioned below:
- Multiple payment processing gateways
- Inventory management tools
- Multi-channel order management functionalities
- Customer database
- Return and exchange processing capabilities
- Issue tracking features
- Order fulfillment tools
- Customer management tools
- Product management features
- Collaboration software functionalities
- Analytics platform
Top 10 Order Management Software
1. IBM Order Management
IBM Order Management provides its users with smart order fulfillment and omnichannel capabilities. They have 73 billion dollars in generated revenue and have 345,900 employees working for them.
2. SAP Commerce Cloud
When you use this eCommerce software, you can access capabilities for channel management and shipping management. They have a generated revenue of 30 billion dollars and have employed 100,330 people.
This inventory management software has item management and order entry functionalities. They have 7,000 people in their team and have a generated revenue of 568.2 million dollars.
4. Salesforce Commerce Cloud Order Management
With this software, you can use workflow management and customer self-service capabilities. They have 348 employees in their team and have 50.5 million dollars in generated revenue.
Unicommerce is a warehouse management software with sales & ops planning and cost tracking capabilities. They have 147 employees and have a generated revenue of 28 million dollars.
With this order management platform, you can streamline shipping price calculation and order tracking. They have 167 people working for them and have a generated revenue of 24.2 million dollars.
Supplier management and product identification capabilities are examples of features in this order management system. They have generated a revenue of 14 million dollars and have employed 81 people.
EZRentOut is a software that has purchase order management and retail inventory management tools. They have a generated revenue of 7 million dollars and have 40 people in their team.
Functionalities for pricing management and reorder management are accessible in this inventory control software. They have 99 employees working for them and have a generated revenue of 6 million dollars.
This eCommerce solution offers 3PL management and transportation management tools to its users. They have 4.5 million dollars in revenue and have 23 employees.
Why is an order management strategy essential for eCommerce businesses?
Practicing an effective order management strategy ensures that you can efficiently manage and update warehouse inventories to ensure that you can fulfill orders properly, increasing operational efficiency. Also, considering that plenty of factors in the order lifecycle can tip and affect the buying decision of your clients, your strategy is a make-or-break factor for customer satisfaction and success.
What are tips for effectively managing orders?
The first tip you should consider is to increase visibility and utilize digital tools to allow your customers to track and get updates regarding their orders in real time. Also, optimize your processes for refunding and returning to avoid complications. Another tip that will help you improve your online order management practices is to take advantage of business instant messaging platforms and other collaborative apps to streamline communication and build a better connection with your employees and customers.
What is logistics management software?
Logistics management software aids businesses in the logistics industry in digitizing their daily business functions. It provides digital tools for warehouse management, shipping, dispatching, and other essential elements involved in the production process. Also, this software simplifies data analysis regarding transportation, giving better insights for its users in developing and adjusting their strategies in managing their logistics activities.
When customers buy from your store online, they start anticipating and expecting their orders, looking for updates from time to time. That said, ensure to deliver their orders in time in its best quality by preparing and implementing an effective strategy processing orders coupled with the best order management software. Go beyond your customers’ expectations and ensure they come to you for their next purchase.
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