Nobody likes to get through complicated steps the moment they access a company’s website, especially when they are valuable assets to the company. Companies need to establish a portal that customers and employees can access to get the resources they need from the company, whether it’s booking an appointment or filing some important documents. Thankfully, some of the best web portal software right now can help out these companies with what they need.
12+ Web Portal Software for Windows, Mac, Android 2021
2. Oracle WebCenter
3. OpenText Portals
4. Codeless Platforms
5. SAP Enterprise Portal
What Is Web Portal Software?
A web portal software is an experience management software tool that directs customers and employees to a company’s digital hub for them to access the company’s features and resources. The software is used by companies through an intranet network that lets users access the company’s resources in a centralized software setting.
One of the benefits of using web portal software is that it encourages customer self-service, allowing anyone who uses the web portal to find the resources that they need to access by themselves through a customer web portal. This decreases the need for supervision or assistance of an employee which can boost workplace productivity as self-service tools do the trick of helping customers on their own. Another benefit is that the software is quite secure with its encrypted, end-secure system in place where sensitive information can be exchanged without the entire software being compromised. Web portal software is open-source, meaning that the software can be highly customizable in accordance with the companies’ preferences. The software can provide a huge number of information and features such as contact details, document generation tools, appointment scheduling to customers, and teamviewer web portal to employees easily in a centralized hub.
One of the most important features of web portal software is that the software should be able to securely hold everyone’s data as the software acts as a centralized hub on behalf of the company. Another feature that the software should have is a search engine system that users can use to navigate the relevant information they are looking for. The software should also have web content management tools for companies to curate, monitor, and analyze the ratings of the content they publish in their own web portal. The software should also implement a calendar software feature where employees or customers can create their own events such as appointments within the program’s system. The software also should be able to facilitate internal communications tools such as customer feedback or business instant messaging.
- Centralized information database
- Search engine system
- Content management
- Integrated calendar software
- Internal communications
Top 10 Web Portal Software
Bloomfire’s cloud-based services help businesses manage their knowledge engagement that aims to increased workplace productivity, anywhere and anytime. Bloomfire has 61 employees and earns annual revenue of $8.8 million.
Zendesk’s help desk software allows companies to power their customer service that enhances productivity and increases customer satisfaction. ZenDesk has 3,172 employees and earns annual revenue of $459.9 million.
Huddle believes that web portal software is the key to a great partnership between clients with their document generation and collobartive tools that increases productivity with employees and cilents. Huddle has 120 employees and earns annual revenue of $17.4 million.
4. OpenText Portals
OpenText Portals provides the tools companies need to manage their web portals with a smart digital experience for all people. OpenText has 115 employees and earns annual revenue of $16.7 million.
5. Codeless Platforms
Codeless Platforms lets their clients easily build their own web portal with zero-code software, meaning anyone in their company to build the software with no coding experience. Codeless Platforms has 68 employees and earns annual revenue of $9.9 million.
LiveAgent wants its clients to provide quick and knowledgeable customer service software that is accessible 24/7 and impresses customers, leading to great results. LiveAgent is owned and developed by Quality Unit, which the parent company has 36 employees and earns annual revenue of $5.2 million.
Magentrix lets clients use their web portal software to enhance their partner management software (PRM) and customer self-service platform that can create impactful results for the company. Magentrix has 30 employees and earns annual revenue of $4.4 million.
Onehub helps companies to securely online backup their business files in the cloud with tools that include a customizable client portal. Onehub has 13 employees and earns annual revenue of $1.9 million.
Clinked provides a web portal software that strongly emphasizes collaboration and great brand management and personalization software tools. Clinked has 9 employees and earns annual revenue of $1.3 million.
Onboard uses business intelligence to provide a highly reliable board management software that includes creating web portals for board members. Onboard Software has 159 employees.
What is an intranet and how does that connect to web portal software?
Intranet is a type of private network setting where information and data are being transmitted from the company’s servers to selected, approved devices associated with the company. Any software that uses an intranet infrastructure knows that outsiders or visitors are usually not welcomed unless they are registered or granted access to view the contents within the said software. In the connection to web portal software, it’s meant to be accessed by employees only, or most of its features are restricted from public viewing.
Is a web portal easy to develop for users who don’t code?
It’s not necessarily difficult for non-code users to create their own web portal as some web portal software may provide no-code plateform tools and features that can help them build their own web portal with ease with these drag-and-drop editing tools. However, some basic knowledge about coding may give users an advantage in fixing their network.
How much does web portal software cost?
Pricing for web portal software can range from $1 per month to $149 per month or more, with custom pricing available for some software. The pricing can vary depending on the features available as well as their intended audience. Smaller businesses may benefit from using low-cost web portal software while bigger businesses can benefit from using high-cost software.
The greatest thing about web portal software is that it enhances the digital experience for customers and employees. With its highly customizable tools thanks to the software’s open-source nature, companies can enrich the experiences of their most important people with a web portal software.
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