From the moment customers place their orders up until it arrives at their doors, plenty of activities and people are involved in its process. That said, ensure to keep everyone on the same page and deliver quality services in the phases involved by having robust sales order management software. Learn more about this solution and get yours here. 


10+ Best Sales Order Management Software

1. CaptainBiz

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Rating: 5/5

Price: FREE

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2. Zoho Inventory

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Rating: 4.6/5

Price: $59/month

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3. SalesBabu Online CRM

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Rating: 4.5/5

Price: Custom

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4. Acumatica

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Rating: 4.5/5

Price: Custom

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5. Oracle NetSuite ERP

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Rating: 4.8/5

Price: Custom

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6. Pepperi

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Rating: 4.4/5

Price: $39.95/Month

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7. Khaos Control

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Rating: 4.3/5

Price: $63.00/Month

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8. BrightPearl

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Rating: 4.4/5

Price: Custom

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9. Webgility

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Rating: 4.4/5

Price: $39/Month

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10. Linnworks

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Rating: 4.2/5

Price: Custom

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11. Orderhive

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Rating: 4.4/5

Price: FREE

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What Is Sales Order Management Software?

Sales order management software is a digital solution that helps businesses streamline the processes throughout the order life cycle. With this, you can access the digital tools you need for customer chat and managing client and order information in a centralized platform. 

Also, it integrates orders from multiple sales channels and presents the progress of orders under one roof, improving data management and control. Additionally, it simplifies processes for managing inventory and gathers data analytics for better insights into business performance and market demands.

Benefits

Using this software allows you to generate, edit, and sort documents and necessary paperwork electronically, making the process paperless and storing data in a more secure database. It increases visibility into the process, which engages customers and establishes trust. This technology helps you stay competitive in the industry while reducing operational costs.

Features

When you visit the software market, you have a list of your needs in mind, which can differ or overlap with other types of buyers. With that in mind, software companies designed their solutions to cater to these varying needs and even offer capabilities for configuration and scalability. That said, ensure to consider essential factors such as the digital devices you use, customer demands you need to meet, and your budget. The following features would also be helpful for your sales order management processes:

  • Order entry tools
  • Order fulfillment tools
  • Location tracking capabilities
  • Sales tracking features
  • Inventory management tools
  • Multiple payment processing options
  • Shipping management software integration
  • Channel management tools
  • Customer management features
  • Financial management functionalities
  • Online shopping tools integration

Top 10 Sales Order Management Software

1. Zoho Inventory

This inventory management solution has 3PL management and item management features. Zoho has a generated revenue of 2 billion dollars and has employed 10,000 people.

2. Oracle NetSuite ERP

Functionalities for sales & ops planning and production management are accessible in Oracle NetSuite ERP. They have 10,000 people working for them and have 1 billion dollars in revenue. 

3. Acumatica

With this enterprise resource planning solution, you can streamline processes for overseeing order management and demand forecasting. They have 377 people in their team and have a revenue of 62.2 million dollars.

4. Webgility

With Webgility, you can simplify the complexities involved in order tracking and tax management. They have 124 people on their team and have 33 million dollars in generated revenue.

5. BrightPearl

BrightPearl is a retail management systems software with commission management tools and an online shopping cart. They have 32.4 million dollars in generated revenue and have 208 employees.

6. Linnworks

Supplier management and multi-channel management tools are features you can use in this inventory control software. They have generated a revenue of 32 million dollars and have employed 159 people.

7. Pepperi

Pepperi is a retail management system with proposal management and eCommerce management functionalities. They have 11 million dollars in revenue and have 125 employees in their team.

8. SalesBabu Online CRM

 With this customer relationship management software, you can use digital tools for email marketing and lead qualification. They have 52 employees in their team and have a revenue of 10 million dollars.

9. Khaos Control

Khaos Control is a platform that provides end-users with cost tracking and backorder management capabilities. They have 24 employees working for them and have 4.7 million dollars in revenue.

10. CaptainBiz

This sales management software has functionalities for stock monitoring and purchase management. Its developer, Logo InfoSoft, has 46 employees and has 2.7 million dollars in revenue.

FAQs

How does sales CRM software improve your order management processes?

Sales CRM software is a tool for digitizing customer information management and incorporating marketing automation to boost sales and expand audience reach. With this tool, you can be more effective in collecting data and tracking their engagement across touchpoints for personalizing customer journeys and closing more deals. It enhances the overall customer experience by helping to establish a data-driven approach to order management.

What are tips for successful order processing?

Modern solutions have workflow automation capabilities, and incorporating them into your processes to lessen the need for manual intervention on tasks that are time-consuming yet essential improves operational efficiency. With this, you can ensure smooth data collection and routing processes. Doing so maintains data accuracy and enhances information exchange processes which accelerate and improve order processing services.

What is OMS in the supply chain?

An effective order management strategy in your supply chain minimizes the risks of shortage and surplus inventory levels. Also, it reduces human error and improves supply chain collaboration practices for better relationships and coordination with suppliers. Utilizing the OMS tool will increase employee productivity for timely services for better customer satisfaction.

Offer services that encourage prospects to become buying and repeat customers by ensuring to accommodate their needs and offer quality products and services. Stand out against your competitors and eliminate pain points in your order management practices across channels by going digital with the appropriate solution in your toolkit. Achieve that feat and more with the best sales order management software. 


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