10+ Best Small Business CRM Software

The business world is a competitive place to be in, especially for small businesses. This industry houses different types of businesses, different kinds of entrepreneurs with stories and goals to tell. As most people say, business is a gamble, whether you win or lose. Lucky us, there are tools and ways to ease our day-to-day. One significant tool is Small Business CRM Software.


Check on the full article to know more about the software, its benefits, its features, the top 10 software in the market, and the answers to the frequently asked questions.

1. Freshsales

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Rating: 4/5

Price: $

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2. Salesforce Essentials

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Rating: 4/5

Price: $

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3. Pipedrive

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Rating: 4/5

Price: $

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4. Bigin by Zoho CRM

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Rating: 4/5

Price: $

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5. Capsule CRM

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Rating: 4/5

Price: $

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6. monday.com

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Rating: 4/5

Price: $

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7. Keap

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Rating: 4/5

Price: $

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8. Vtiger

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Rating: 4/5

Price: $

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9. Salesmate

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Rating: 4/5

Price: $

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10. InfoFlo

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Rating: 4/5

Price: $

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11. Less Annoying CRM

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Rating: 4/5

Price: $

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What is Small Business CRM Software?

Small Business CRM Software assists growing businesses in managing and handling their customers. This software provides solutions for customer relationship management. Using this software allows them to gain more customers and retain the old ones.  Small Business CRM Software offers specific solutions for specific customer-related business factors such as marketing, sales, PR, and customer service.

Benefits

Small Business CRM Software improves the way businesses deal with customers. This software ensures that every task is done efficiently and properly for the best of the customers. Using this software spares you the hassle of customer-related incidents that might negatively affect your brand. Small Business CRM Software saves time, effort, and cost. Using this software will also improve the internal relationships with employees and other stakeholders.

Features

Small Business CRM Software is equipped with capabilities and functions to maximize every use. Among the common ones are:

  • Customer Relationship Management
  • Campaign Management
  • Lead Management
  • Workflow Management
  • Data and Insights
  • Integrations

There are more benefits and features present on the list of software platforms below.

Top 10 Software

1. Freshsales

Accelerate revenue with Freshsales today. This software has features on contact management, cloud telephony, CPQ, deal management, email integration, and a lot more.

2. Salesforce Essentials

Build stronger and meaningful relationships with your customers through Salesforce Essentials. This software can organize, track sales, support customers, use mobile, offers metrics at glance, and integrate.

3. Pipedrive

Pipedrive is an all-in-one sales platform for growing revenue. This is a sales CRM and Pipeline Management Software that is easy to use, activity-focused, and sees measurable results. They have specific features for sales software like automation and CRM and Marketplace Integration like accounting and invoicing, chatbots, lead generation, and resource management.

4. Bigin by Zoho CRM

The CRM software for small businesses— Bigin by Zoho CRM. This software has features on engaging prospects, managing pipelines, closing more deals, data management and security, mobile use, and other customized features.

5. Capsule CRM

Smart, simple, and online CRM? Capsule is the place to be. Enjoy features on contact management, email templates, tasks & calendar, sales pipeline, and sales analytics.

6. Monday. com

The new way of working is here! Monday.Com introduces improved ways to do work for both small businesses and big enterprises. They have solutions for teams like creatives & marketing, sales & CRM, IT, software development, HR, and operations. They also offer solutions for workflow such as project management, inventory tracking, and remote work.

7. Keap

Do work and automate the rest at Keap! With Keap, you have a platform for CRM, sales, and marketing automation. They have features on CRM, sales pipeline, eCommerce & payments, appointments, email marketing, keeping the business line, and many more.

8. Vtiger

Build great relationships with your customers at Vtiger! This platform is both a CRM and a customer relationship management system. Vtiger has features on sales automation, sales enablement, pipeline management, sales engagement, analytics & intelligence, productivity, tools and many others.

9. Salesmate

Grow your revenue and relationships with Salesmate. This CRM and customer journey offer products to engage like smart emails and text messaging, to sell like contact management and shared team inbox, to optimize like sales forecasting and customization, and to automate like sales automation and marketing automation. Salesmate is used by over 4,000 sales teams including Sony Music, Piktochart, Speakable, and many more.

10. InfoFlo

The number 1 CRM for Outlook is here! InfoFlo offers customized features on CRM and basic features on custom fields, contact management, task management, sharing & collaboration, dashboard, leads & opportunities, notes, simple search, relationship, document linking, maps, email linking, calendar, data management, and so much more. See it for yourself today!

 

FAQs

What is customer relationship management?

Customer Relationship Management or commonly called CRM is an important practice of managing your relationship and interactions with customers. The main goal of this practice is to positively handle every interaction, gain customers, and retain old ones.

Who uses Small Business CRM Software?

Small Business CRM Software is mainly used by small businesses, customer service teams, marketing, and sales teams. This is also used by other CRM professionals, business professionals, and other stakeholders.

How much is Small Business CRM Software?

There are plenty of different Small Business CRM Software products available on the market. Most are reasonably priced, some can be used for free at a limited time, and others can be used for free forever.

 

The next time that you have to deal with your customers, ask for help from Small Business CRM Software. Be sure to check on the full list above to find your best one!


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