Non-profit organizations may not earn a profit, but they still need to make revenue to fund the organization so they can execute campaigns and activities such as outreach programs donation drives. One of the ways that non-profit organizations raise awareness about their organization is by using a non-profit telemarketing software that allows them to reach out to customers. Here are some of the best telemarketing software for non-profit organizations.
10+ Non Profit Telemarketing Software
1. Aircall
2. SAS
3. Phoneburner
4. Callhub
5. Bitrix24
6. VICIdial
7. Chasedata
8. Cloudtalk
9. Liveagent
10. Kixie Powercall
11. Five9
What Is Non Profit Telemarketing Software?
Non-profit telemarketing software is a specialized kind of telemarketing program to help non-profit organizations to promote themselves through telephone marketing. Non-profit organizations would use this telemarketing software to organize their organization, their purpose, and their products and services using a call service set up.
Benefits
Non-profit telemarketing software helps non-profit organizations find new leads and generate new members for their organization or new customers availing themselves of their products or services. The software also helps non-profit organizations to keep in touch with their customers or members as they establish a communication line for customers to reach out to them. The software also allows organizations to execute their campaigns which a non-profit telemarketing software can be on their cross channels campaign options to execute such campaign.
Features
Non-profit telemarketing software has features that are almost identical to regular telemarketing software. However, the features are optimized for use by non-profit organizations as they are not expected to earn a profit, but rather to earn revenue through the software which can help them execute their goals as an organization. One of these features is collecting data from their customers which is the data is then segmented into information that is placed through appropriate categories and labels. The software also contains internal communications tools where organizations can gather in online meetings or communicate through email or business instant messaging. The software also contains marketing research tools that can help them strategize their future campaigns using relevant and timely keywords and themes used by their customers.
- Collecting customer data and segmentizing them
- Internal communications tools
- Market research tools
Top 10 Non Profit Telemarketing Software
1. Cloudtalk
Cloudtalk provides non-profit organizations with their remote call center software that helps them reach out to customers. Cloudtalk has 56 employees and earns annual revenue of $3.6 million.
2. SAS
SAS provides a powerful, all-in-one data analytics software that can help non-profit organizations execute their campaigns using the data stored on the software’s database. SAS Institute has 24,902 employees and earns annual revenue of $3.1 billion.
3. Aircall
Aircall guides non-profit organizations with their cloud server-based call center software that is trusted by 8,000 companies. Aircall has 4,506 employees and earns annual revenue of $653.4 million.
4. Five9
Five9 allows non-profit organizations to unlock their customer intelligence that can provide insights that help them provide engaging customer data analytics information as well as streamlining their workforce. Five9 has 1,549 employees and earns annual revenue of $434 million.
5. Phoneburner
Phoneburner empowers non-profit organizations to highly customize their sales dialer software that is easy to use and requires no external device. Phoneburner has 43 employees and earns annual revenue of $14 million.
6. Chasedata
Chasedata empowers non-profit organizations to help streamline their customer communications with its inbound telemarketing and outbound telemarketing tools and features. Chasedata has 25 employees and earns annual revenue of $8.1 million.
7. Bitrix24
Bitrix24 helps small businesses with their free social enterprise platform with tools that help them unite and streamline their daily operations. Bitrix24 has 55 employees and earns annual revenue of $8 million.
8. Liveagent
Liveagent provides marketers a simple customer support software that includes a live chat and helps desk tools that help them communicate with customers. Liveagent is owned and developed by Quality Unit, which the parent company has 36 employees and earns annual revenue of $5.2 million.
9. Callhub
Callhub helps non-profit organizations smoothly integrate customer relationship management software as part of their operations with its tools that can help outreach to customers in a massive platform. Callhub has 30 employees and earns annual revenue of $4.4 million.
10. Kixie Powercall
Kixie Powercall provides quick tools to allow non-profit organizations to quickly reach out to their customers. Kixie has 10 employees and earns annual revenue of $1.5 million.
FAQs
Can organizations generate leads using non-profit telemarketing software?
Yes. Non-profit organizations can generate leads using non-profit telemarketing software. However, as these organizations are non-profit, they cannot each profit by generating leads. Rather, they can generate leads to find customers or members who can fund their organization through donations or other means of funding.
Can customers or members donate simply by calling the organization through a non-profit telemarketing software?
Yes. Customers or members can simply donate to an organization’s cause or programs by simply calling the organization’s number which is powered by non-profit telemarketing software. Payment processing can be done either by automation by simply typing in their card or digital wallet information in their dial pad or can be done manually through a customer service representative who will communicate to the customer or member over their payment information.
How much does non-profit telemarketing software cost?
Pricing for non-profit telemarketing software can range from free to $149 per month or more, with custom pricing available for some software. Pricing for non-profit telemarketing software varies depending on the features available and the intended target organization. Small non-profit organizations can benefit more from free or low-cost non-profit telemarketing software while large organizations can benefit more from high-cost software.
Non-profit organizations can benefit a lot from using non-profit telemarketing software that helps reach out to customers. Even if they are not earning a profit, they can still use this software to help find sources for funding so they can execute their campaigns and programs.
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